Q: For the Resource Family Approval (RFA) Portal, which email address will be used from CWS/CMS? There are 2 spots for email addresses, one under the Service Care Provider (SCP) tab or the payee tab, which will be carried over into CWS-CARES?
A: Moving from CWS/CMS to CWS-CARES, the email on the Primary Applicant/Resource Parent's Person record will be used for the Resource Family Approval (RFA) Portal. This should correspond with the email on the Primary Service Care Provider (SCP) in CWS/CMS.