Q: How are the Regional Office Staff, Social and Mental Health Services (SAMMS), Duty Emergency Response Supervising Children’s Social Worker (ER SCSW), and Assigned Emergency Response Children’s Social Worker (ER CSW) notified of a new Immediate Response (IR) Referral? Who sends the alerts, are they automated?
A: If someone gets assigned to a unit of work as a primary or secondary, they will then get notifications pertaining to that assignment. Supervisors also get an email once the screening has been submitted for approval. Any other noticing will have to be handled per county business processes as determined by each county whether that is by assignments within CWS-CARES or an external county business process.