Q: What is the plan for system cutover, and how will downtime be minimized?

A: The plan for system cutover, as voted and approved by the Board of Directors on September 3, 2026, is to switch CWS/CMS to read‑only on Thursday at 5 p.m. This approach minimizes the amount of time counties operate in read‑only mode and helps reduce overall downtime. Because the cutover occurs shortly before Go‑Live, final validation and remediation are limited to one day prior, which reduces the time available for pre‑launch validation and issue resolution.

For full details, see the Important Update: CWS-CARES Go-Live Date Adjusted to December 7, 2026 communication on the CWDS website.