Salesforce White-listing Survey

Background:

Most of the emails in CARES are sent from cares.cwds.ca.gov domain. However, there's a small number of security and administration-related emails that go out of salesforce.com domain. At the present time, this behavior cannot be changed. One such email is the user email address change notification email. This email needs to be acknowledged by clicking on a link before the new email address becomes effective.   

Examples of other emails that are sent from the salesforce.com domain: reset password for system accounts, verification emails from new email set up, and other admin-type emails.

Issue:

Emails from Salesforce system generated emails (@salesforce.com) may be blocked by County email servers

Proposed Solution:

Whitelist specific Salesforce domain email addresses with corresponding subject lines

Please note that no immediate action or whitelisting is required at this point, the Project is requesting counties to complete the brief survey regarding feasibility of the proposed solution.