A: CARES V1 uses a blended, role-based training approach that combines self-paced and live learning, so staff are trained on the functions and workflows specific to their role. Each staff member begins with foundational self-paced online (Salesforce Enablement) training, with the time required varying by role. Instructor-led training remains a core part of this approach and is still offered, through both in-person and virtual sessions tailored for county, state, and specialized program staff. Most staff will need one to three days of instructor-led training depending on their role. Training rolls out in two phases: Train-the-Trainer, beginning June 15, 2026, followed by End-User Training, beginning August 3, 2026. For more information, contact OTSICWDSTraining@otsi.ca.gov.