Frequently Asked Questions

Intake

Q: Will the screening number be carried through the life of a case record?

A: The screening number will remain the same (for the screening) throughout the life cycle of a child’s involvement with the child welfare system. Should the screening advance to an investigation and/or a case, the investigation and case numbers would be different. CWS-CARES V1 will maintain the history of all “units of work,” including screening, investigations, child welfare cases, court cases and eligibility files, associated with a given person.

Q: Will Child Welfare Services-California Automated Response and Engagement System (CWS-CARES) be able to accept Suspected Child Abuse Reports (SCARs) electronically?

A: Electronic submissions of Suspected Child Abuse Reports (SCARs) is currently out of scope for CWS-CARES V1.