Frequently Asked Questions
Q: What data will be available in CWS-CARES Production Simulation?
A: Populated with converted data from CWS/CMS. Converted data from CARES-Live, RFA Greenfield, and select external systems will be integrated as they become available.
Q: Will Production Simulation include all aspects of CWS-CARES Version 1 (CARES V1)?
A: All CARES V1 functionality will be available in Production Simulation, including:
• Intake & Investigations
• Case Management
• Courts
• Resource Family Home
• Resource & Provider Management
• Financial Management
• Eligibility
Q: Where can I locate my county’s CWS-CARES Version 1 (CARES V1) Preliminary Scope Assessments?
A: For a copy of your county’s CWS-CARES V1 Preliminary Scope Assessment, please reach out to your assigned External System Coordination Unit Analyst via the ESCU Mailbox.
Q: Is Efforts to Outcomes (ETO) a data conversion system? Will there be additional external system specific meetings for external systems like ETO?
A: No, ETO was not slated for data conversion in CWS-CARES Version 1 (CARES V1). If you have specific questions related to your county’s ETO use case, please reach out to your assigned External System Coordination Unit Analyst via the ESCU Mailbox.
Q: Will Resource Family Approval (RFA) Greenfield be treated as an external system? Who is responsible for data mapping?
A: RFA Greenfield is a State managed legacy system and is not being treated as an external system. The CWS-CARES Data Conversion team is responsible for RFA Greenfield data mapping. For RFA Greenfield specific inquiries, please reach out to the Customer Relations Mailbox.
Q: If a field in CWS-CARES already contains data, will the field be overwritten by the data received from the external system (Binti)?
A: No, if a field in CWS-CARES already contains data from the Child Welfare Services/Case Management System (CWS/CMS), it will not be augmented or overwritten by Binti data. For more information, please refer to the Binti to CWS-CARES V1 Data Conversion Fact Sheet.
Q: Will CWS-CARES pull data from CWS/CMS and Binti? If data is in Binti, is there any need to enter that data into CWS/CMS before the go live date? If data is in Binti but not in CWS/CMS, will the Binti data be loaded into CWS-CARES?
A: CWS/CMS data is the primary source of Child Welfare information and supersedes all other record sources. If a field in CWS-CARES already contains data from CWS/CMS, it will not be augmented or overwritten by Binti data.
For more details, please refer to the Binti to CWS-CARES V1 Data Conversion Fact Sheet located in the CWDS External Systems Portal. If you have additional questions, reach out to the External Systems Data Conversion (ESDC) team.
Q: Are the organizations (CDSS, Counties, Tribes with California Title IV-E Agreement(s)) responsible for accomplishing External System decommissioning activities?
A: Yes, organizations are responsible for creating and implementing external system decommissioning plans. For more information on decommissioning planning, please reach out to the External Stakeholder Coordination Units.
Q: Is Binti considered a Fully-In-Scope External System? If so, will all data, documents and images be migrated from Binti to the CWS-CARES platform prior to Go-Live?
A: Binti Resource Family Approval (RFA), Placement, and Family Finding functionalities are considered fully in scope for CWS-CARES Version 1 (CARES V1).
Please note, the RFA module used by Los Angeles County providers for Foster Family Agencies is not in scope for CARES V1.
For more details, please refer to the Binti to CWS-CARES V1 Data Conversion Fact Sheet located in the Child Welfare Digital Services (CWDS) External Systems Portal. If you have additional questions, reach out to the External Systems Data Conversion (ESDC) team.
Q: Will Production Simulation include all aspects of CWS-CARES Version 1 (CARES V1)?
A: All CARES V1 functionality will be available in Production Simulation, including:
- Reporting
- Intake & Investigations
- Case Management
- Courts
- Resource Family Home (RFH)
- Resource & Provider Management
- Financial Management
- Eligibility
Converted external systems data will be integrated as it becomes available.
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