CWS-CARES Implementation Portal


Registration is required to access most implementation files. You may register at the CWDS website using your County or State work email address. If you have trouble with the registration, please email cwdsimplementation@otsi.ca.gov.

The CWS-CARES Implementation Team focuses on the interrelationships of people, process, and technology in delivering system implementation services.

The Implementation approach is focused on providing 124 Organizations with a well-planned and executed transition to CWS-CARES by designing and managing the right implementation approach for all system users. 

The approach considers the complex ecosystem of stakeholders and their differing needs, including different types of organizations and variations in user types within each organization. The Implementation Team accounts for this complexity with careful planning, coordination and collaborations with all 124 Organizations with a focus on three key areas: Implementation Readiness, Organization Change Management, and Training. 


Latest Updates (as of 04/2025):


Implementation Contact Info