CWS-CARES Organizational Change Management (OCM)
OCM supports users in adopting CWS-CARES V1 as a replacement for CWS/CMS and supports them in learning about impacts to their work.
OCM provides tools and engagement opportunities to help users overcome common challenges to change via clear and consistent communication, leadership alignment activities, and feedback channels to ensure the system meets user needs.
What Information Will You Find Here
This portal will contain a variety of resources to guide County Coordinators, other projects and organization representatives in their efforts for communication and other stakeholder engagement activities.
CARES V1 OCM Advisory Workgroup
The purpose of the CARES V1 OCM Advisory Workgroup is to establish a collaborative partnership between the CWDS Project Implementation team and Organization representatives/users of CWS-CARES V1, including representation from county child welfare, county juvenile probation, CDSS divisions, Title IV-E Tribes, and Family First Prevention Services Act (FFPSA) Providers. The overall objective is to create an ongoing forum for input and insights from a group of advisors that represent each region who will serve as a guiding coalition of support for the OCM team and provide the Organization perspective of OCM and communication products during the development of the CARES V1 OCM activities.
The OCM Advisory Workgroup occurs on the Third Wednesday of each month from 3:30pm - 4:30pm.
OCM Advisory Workgroup Members List (7/21/2026)
OCM Announcements
- The CWS-CARES OCM Resources page has been enhanced with OCM Guidance Resources to provide new tools and templates that support the transition to CWS-CARES. Additionally, the resources below have been updated and are current as of 9/1/26:
- Change Impacts: A summary to help Organizations understand how CWS-CARES may affect current operations and staff.
- Note: Microsoft Edge is the recommended browser for viewing this resource
- Key Legacy Terminology Crosswalk: A guide explaining new and updated terms transitioning from CWS/CMS to CWS-CARES.
- Note: Microsoft Edge is the recommended browser for viewing this resource.
- Change Impacts: A summary to help Organizations understand how CWS-CARES may affect current operations and staff.
- Visit the Super User Readiness page to view session materials such as presentations, recordings, and meeting minutes, and to access the Super User Resource Sheet that outlines role expectations and available support.
- BPR Delta Sessions were successfully completed from July 27 through September 2. Thank you to all organizations that participated! Organizations that were unable to attend a Delta Session can independently complete a similar assessment by using the Change Impact worksheets for their specific Archetype (Large County, Medium County, Small County, Probation).
- The worksheets can be found on the Delta Sessions - Session Materials page.
- The Cover Page tab in the worksheet provides a description of the information included in the “All Change Impacts” or “Probation Change Impacts” tab and how you can use this tool.