Welcome to Learning on Demand
Modules and Guides with (*) have been updated as of 03/2025
Modules
Prerequisite A - Welcome to RFA CWS-CARES Virtual Training
Prerequisite B - Introduction to CWS-CARES Functionality
Mod 1a - Worker Entered Caregiver Application with an Emergency Placement *
Mod 1b - Worker Entered Caregiver Application without an Emergency Placement *
Mod 3 - RFA Receipt, Record, Submission, & Assignment of Application
Mod 4 - Scheduling Meetings Logging Activities Creating Tasks Searching Printing Records
Mod 5 - Application Background Check, Orientation & Training *
Mod 6 - Special Placement - Entering a Compelling Reason & Good Cause
Mod 9 - Submission & Approval - Clerical *
Mod 10 - Submission & Approval - Managers & Supervisors
Mod 11 - Administrator Training
Quick Guides
CARES RFA Quick Guide Inactive Home Indicator
Logging into your CARES Account with Single Sign On Quick Guide
Quick Guide 1a - Worker Entered Caregiver Application *
Quick Guide 1b - Pausing Entry of Worker Entered Caregiver Application
Quick Guide 2 - Tribal Child RFA
Quick Guide 3 - Assignment of Applications
Quick Guide 4a - Scheduling Meetings
Quick Guide 4b - Logging Activities
Quick Guide 4c - Creating Tasks
Quick Guide 4d - Search Records & Print
Quick Guide 5a - Applicant Background Checks *
Quick Guide 5c - Investigations and Exemptions
Quick Guide 6a - Compelling Reason
Quick Guide 6b - How to Enter a Good Cause
Quick Guide 7 - Home Assessment *
Quick Guide 8 - Family Evaluation *
Quick Guide 9a - Updating Application Status and Downloading Written Report Clerical
Quick Guide 9b - Clerical - Submitting for Approval
Quick Guide 9c - Application Recall and Withdrawal *
Quick Guide 10a - Written Report and Approval-Supervisor - Manager
Quick Guide 10b - Request and Download Certificate of Approval Manager - Supervisor
Quick Guide 10c - Delete Background Check Records and Shells
Quick Guide 11 - CWS-CARES Admin Training
Quick Guide 12a - Welcome Applicant Portal
Quick Guide 12b - Applicant Portal Information for Worker
Quick Guide 13 - Document Control
RFA Written Report Mapping Document
Interactive eLearning Tutorials
Module 1 - Worker Entered Caregiver Application without Emergency Placement *
Module 1 - Worker Entered Caregiver Application with Emergency Placement *
Receipt, Record, Submission, & Assignment of Applications
Module 4a – Schedule Meeting *