Q: Can you provide a high-level overview of the Implementation phases of Child Welfare Services-California Automated Response and Engagement System (CWS-CARES) V1?
A: Key phase activities for CWS-CARES V1 include the following:
Phase 1: Planning & Preparation (Today – March 2026)
• Organization Assessment and Go-Live Readiness Checklist
• CWS/CMS data clean-up and CWS-CARES data validation
• Analysis of County-specific business processes
• Training needs analysis and County-specific tailoring of training materials
• External systems, forms, and reports identification
• End User Scenario Testing (EUST) and user feedback activities
Phase 2: Readiness & Cutover (Fall 2025 – October 2026)
• Readiness & Cutover
• Completion of final readiness activities
• CARES V1 training delivery
• Evaluation of interim processes impact on planned business processes
• Data conversion, user configuration, roles analysis, and permissions configuration
Phase 3: Go-Live Support (October 2026 and beyond)
• Go-Live Support
• Post-conversion data cleanup
• Post-Go-Live communications and training
Phase 1: Planning & Preparation (Today – March 2026)
• Organization Assessment and Go-Live Readiness Checklist
• CWS/CMS data clean-up and CWS-CARES data validation
• Analysis of County-specific business processes
• Training needs analysis and County-specific tailoring of training materials
• External systems, forms, and reports identification
• End User Scenario Testing (EUST) and user feedback activities
Phase 2: Readiness & Cutover (Fall 2025 – October 2026)
• Readiness & Cutover
• Completion of final readiness activities
• CARES V1 training delivery
• Evaluation of interim processes impact on planned business processes
• Data conversion, user configuration, roles analysis, and permissions configuration
Phase 3: Go-Live Support (October 2026 and beyond)
• Go-Live Support
• Post-conversion data cleanup
• Post-Go-Live communications and training