Frequently Asked Questions

Financial Management

Q: Does CEC data coming from CECRIS need to be child-specific?

A: CWS-CARES will receive DFA600 data from CECRIS in CWS-CARES V1. All of this data is aggregated and program code specific.

Q: If we have a case specific expense, do we manually enter that?

A: No, counties will not be expected to do that. Case specific costs will be transmitted to CWS-CARES via an interface with CalSAWS.

Q: Does the information in CWS-CARES mirror the information in CalSAWS?

A: CWS-CARES will receive client-specific assistance payment details from CalSAWS. That information will be read-only in CWS-CARES.

Note: while CalSAWS sends Assistance Payment information to CWS-CARES, it won't be displayed the same way in CalSAWS and CWS-CARES. That is, if a user looks at an Issuance Detail in CalSAWS and then looks at an Assistance Payment record in CWS-CARES, they will see some of the same data elements, but that page layout and user interface won't be the same.

Q: Can you please provide more information about the tiered rate structure rollout in CWS-CARES?

A: CWS-CARES has finalized development of stories to capture Child and Adolescent Needs and Strengths Assessment (CANS) assessment results, translate them into the appropriate tiered rates, and allow counties to select and apply those rates for children.

Testing with CalSAWS will occur later, as CalSAWS is still building its Tiered Rate System (TRS) functionality. CWS-CARES will automatically translate CANS results into an applicable tier based on the CDSS Decision Support Model, and counties will be able to send those tiered rates to CalSAWS for payment processing.

The timeline for when TRS-related functionality will be available for user testing is currently being finalized, and the Project will notify counties once that information is confirmed.
 

Q: Would we be able to use CWS-CARES allocations to make purchases?

A: CWS-CARES funding allocations can only be utilized for participation pertaining to CWS-CARES design, development, and implementation activities. This funding does not include merchandise. Please refer to the California Department of Social Services ACL 23-62 and CFL 23/24-03 for more information.

Q: Who is responsible for the costs associated with integrating SafeMeasures into the system and when will counties with existing SafeMeasures contracts no longer be responsible for carrying the costs?

A: The CWS-CARES project will cover the costs associate with integration. There will be no additional costs impacting county budgets for these integration activities.

Based on the planned CWS-CARES Version 2 implementation date, the State expects to take over county costs associated with SafeMeasures starting on July 1, 2028. Counties will be responsible for the existing contract and access until June 30, 2028. Counties must continue to submit an Advance Planning Document (APD) to the California Department of Social Services prior to executing, renewing, or amending the agreement or paying for associated services. Please see County Fiscal Letter 23/24-12 for APD submission requirements and details. This means counties shall plan to end their contracts on June 30, 2028, and will no longer be responsible for these costs after this date.

Q: Will Probation staff involvement in Child Welfare Services-California Automated Response and Engagement System (CWS-CARES) activities be funded?

A: Funding for Probation staff involvement in CWS-CARES activities will be covered by the Core Constituent Participation Funding Model, meaning County Child Welfare and County Probation subject matter experts (SMEs) are reimbursed through their local agreements.

Q: Will Child Welfare Services-California Automated Response and Engagement System (CWS-CARES) serve as the primary payment administration system, or will payments continue to be administered through county-level systems?

A: Payments will continue to be administered through county-level systems.

Q: Will Financial Management Funding Assistance Payments and Prevention Services functionality be included in CARES V1?

A: Yes. In CARES V1, Financial Management Funding Assistance Payments and Prevention Services will be specifically included for prevention services and administrative costs including foster care candidacy determinations.

Q: If the allocated amount for Implementation support does not meet the estimation of effort expected from the counties, will it be increased?

A: The Child Welfare Services-California Automated Response and Engagement System (CWS-CARES) Implementation Team estimated organization implementation participation hours that took into consideration the types of interactions it anticipated would be needed from the counties over the course of the next few years, recognizing that participation would increase as the go-live date gets closer. Examples of the types of activities that were anticipated in the near term include: 

  • Attendance at the bi-weekly CWS-CARES Implementation Meeting
  • Initiating organization engagement with the CWS-CARES Implementation Team by way of attendance at the Implementation Executive Briefing
  • County Implementation Coordinator Kickoff meetings, County Implementation Assessments, and then ongoing monthly interactions with each county
As indicated in County Fiscal Letter 23/24-03, if a county exceeds its CWS-CARES allocation, the County Expense Claim Reporting Information System (CECRIS) system will shift the state share of costs claimed through the Program Codes to county share via State Use Only code 0410 and funded at 100% county-only funds. During the year-end closeout process, if any surplus funds are available, those funds are redistributed from counties that underspend their allocations to counties that overspend. Furthermore, the CDSS reviews the Core County Participation (CCP) methodology assumptions for future years on a semiannual basis to fine tune estimates. For more information regarding the year-end closeout process, please contact the CDSS Fiscal Policy and Analysis Bureau at Fiscal.Systems@dss.ca.gov.