Frequently Asked Questions
Forms & Reports
Q: Does the Request for Information (RFI) sent by CalSAWS for redetermination include forms?
A: No, the Request for Information (RFI) communicates the need for additional information but does not include eligibility forms as attachments.
Q: When the user enters the Child’s or Nonminor’s information, will it continue to populate on the FC 2 and SOC 158 forms?
A: Yes, information entered in CWS-CARES will populate the applicable fields on generated eligibility forms, reducing duplicate data entry.
Q: In addition to a completed Child and Adolescent Needs and Strengths Assessment (CANS), does the Child and Family Team (CFT) need to be held and uploaded into CWS-CARES for the case plan to be eligible for supervisor approval?
A: CFT and Child and Adolescent Needs and Strengths Assessment (CANS) are not dependent on one another being completed. There isn’t any requirement to upload a CFT form as a part of Case Plan completion.
Q: Will the Social Worker be able to complete and submit the CW 51 (Child Support – Good Cause Claim for Noncooperation) form in CWS-CARES when completing the minor's placement info?
A: Yes, CWS-CARES Version 1 (CARES V1) supports generating the CW 51 (Child Support – Good Cause Claim for Noncooperation) form for each parent of the Focus Child.
Q: What are some examples of eligibility forms that can be generated in CWS-CARES?
A: CWS-CARES will generate forms that support Foster Care Eligibility Determination processes, such as the FC 2, SOC 158A, SOC 369A, and other forms identified in the process maps. Additional forms will be added over time as functionality expands.
Q: If the same form is created in CWS-CARES and CalSAWS, will both systems have duplicates?
A: No, CWS-CARES will generate forms that support CWS-CARES business processes. Forms generated in CWS-CARES will not also be generated by CalSAWS as part of the interface.
Q: Will counties be able to modify state forms as it indicates in the process map?
A: There are some state forms that counties cannot change but there are other state forms that allow counties to download and add certain pieces of information as needed and save it as a county form for their use.
Q: What is the purpose of the CWS-CARES Forms Tracker, and when will counties be given access to the state's forms list?
A: The CWS-CARES Forms Tracker, located in the CWS-CARES Forms Teams Channel, is the repository for the list of state forms that have been identified as potential candidates for CARES V1 development. The Project plans to share the Tracker with counties at an upcoming Forms Workgroup meeting.
Q: Can training cohorts that finish before the forms environment is released begin building their forms in the Adobe Experience Manager (AEM) Design tool, and how will those forms migrate into an environment?
A: The Project recognizes the need for the training environment to be available and is working to provide the tools and platform to users as soon as possible. This item is actively in progress, and the Project will provide an update once the environment is available.
Q: Will we be able to view aggregate/summary-level data on this in a dashboard or by some other means?
A: Yes, there will be reports through Tableau that will allow you to track this type of information.