Frequently Asked Questions

Resource Family Approval (RFA)

Q: What is the schedule and process for getting a Demo for External Systems related to RFA?

A: The CWS-CARES meetings are captured in CWS-CARES Meeting Calendar on the CWDS website. All Core Constituent counties are invited to CWS-CARES demonstrations. If a Core Constituent county wishes to be added to a demo, please reach out to OTSI CWDS CARES Demos

Q: Can Counties upload Criminal Offender Record Information (CORI) and background check information into resource family approvals (RFAs)?

A: Counties can upload Criminal Offender Record Information (CORI) in Child Welfare System-California Automated Response and Engagement System (CWS-CARES). Documenting background checks is a core functionality of resource family approval (RFA) that allows for each individual required to have background checks, be documented, and cleared. CWS-CARES can record background checks.

Q: Will Bureau of Criminal Information and Analysis (BCIA) forms be automatically created and stored in Child Welfare Services-CA Automated Response and Engagement System (CWS-CARES) once generated?

A: Yes. BCIA forms will be automatically created and stored upon approval of specified allegation substantiations.

Q: Will E-Adopt for Resource Family Approval (RFA) data be converted to the Child Welfare Services/California Automated Response and Engagement Systems (CWS-CARES) upon go-live?

A: As of December 2023, E-Adopt for Resource Family Approval (RFA) is currently being researched and evaluated to determine if it is a candidate for external system data conversion.