CWS-CARES Public Library

Office of Technology and Solutions Integration (OTSI): ​CWS-CARES Technology Sponsor Overview​ ​

The California Office of Technology and Solutions Integration (OTSI) is responsible for the successful delivery of our large, complex IT systems statewide. As such, OTSI is the technology sponsor of CWS-CARES, and provides ongoing leadership and direction to support the successful delivery of CARES. ​

 ​As the technology sponsor, OTSI participates in various areas of the CWS-CARES system development.  Technical and subject matter experts provide guidance on user experience, state, and federal policy, and ensure that the project is on schedule for delivery. OTSI also administers and manages the CWS-CARES project. This includes project plan management and reporting, project integration, budget oversight, and contract management.  ​

Two of the primary project resources that OTSI manages are the CWS-CARES Monthly Legislative Update and the CWDS Planning Roadmap. The roadmap is bigger picture, and includes milestone descriptions, critical training and implementation activities, and Extended User Scenario Testing (EUST) periods through CARES V1 Go-live in October 2026. The monthly legislative report is more tactical in nature and offers detailed statuses on key project milestones and implementation activities.  ​

Originally published in the CWS-CARES Explorer