Welcome to Learning on Demand
Training Videos
FFPSA Provider Portal Video Trainings
FFPSA Provider Portal - Deactiving an FFPSA Portal User in CWS-CARES updated 10/5/2026FFPSA Provider Portal - CBO Activating their Portal Account updated 10/5/2026
FFPSA Provider Portal - CBO Requesting Updates to their Provider Details updated 10/5/2026
FFPSA Provider Portal - Creating a Service Provider & Activating FFPSA Portal Users in CWS-CARES updated 10/5/2026
FFPSA Provider Portal - CBO Requesting Additional Portal User Access updated 10/6/2026
FFPSA Provider Portal - CBO Requesting Deactivation of Portal User updated 10/6/2026
FFPSA Provider Portal - CBO Creating Prevention Services & Candidacy Determinations updated 10/6/2026
FFPSA Provider Portal - Reviewing & Approving Requests & Candidacy Determinations Submitted by CBO updated 10/6/2026
FFPSA Provider Portal - CBO Uploading Model Fidelity Reports updated 9/18/2026
FFPSA Provider Portal - CBO Submitting Federal Reports & Cost-Tracking updated 10/6/2026
FFPSA Provider Portal - County Fiscal Supervisors Approving Cost-Tracking Records updated 10/6/2026
Financial Management Training Videos
Lesson 1 - Assistance Costs in CWS-CARES updated 10/6/2026Lesson 2 - Administrative Costs in CWS-CARES updated 10/6/2026
Lesson 3 - Rate Tables in CWS-CARES updated 10/6/2026
Admin Videos
Onboard a New User _ Integrated Organization updated 9/4/2026Onboard a New User _ Non-Integrated Organization updated 9/4/2026
Supplemental Videos
CWS-CARES Hotline Intake Quick Start updated 9/10/2026ILT Course - Training Videos
These recordings teach and review the same material included in the corresponding ILT course.
Basic Navigation Videos
Accessing and Logging In to CWS-CARESCARES Navigation Basics
Create_a_New_Contact_Note
Documents
eSign_Documents
Global_Search
HEP
Search_Options
State_and_Federal_Reports
Tasks
Tribal_Inquiries
Using Basic Features in CWS-CARES