A: All Implementation Leads (ILs) attend the weekly PDT Standup on Fridays where demos are provided. In addition, ILs are assigned to each Service Area where designs are discussed with the core constituents. Functionality is also reviewed and practiced each week during Office Hours: Staging Environment Practice meetings.

A: The estimates provided for each of the implementation roles are based on past experience designing and delivering similar implementations for other statewide IT projects. They are intended to be a range and will vary by organization. We anticipate these time commitments to increase as we advance towards Go-Live.

A: SME selection will vary by topic. Depending on the nature of the readiness task, SMEs in general should have expert knowledge of related business processes, technology, training, and or policy within your organization.

A: No. CWS-CARES does not have business rules of this kind, in case a child skips grade levels.

A: Organization Change Management (OCM) has completed the As-Is process maps and is building the To-Be process maps along with Change Impacts as functionality is being completed. OCM will present these to counties according to the Implementation Roadmap.

A: Participants for the OCM and Training Advisory workgroups were recruited from the regional RUGs meetings. Each region submitted several names to participate. Others interested can contact their Regional Chair through their SPOC in the case that there are future openings.

A: The OCM Advisory Workgroup is a larger overreaching group comprised of select people from different counties within each region and is used as a forum to gather counties perspectives on the materials and communications. This group will assist the OCM branch of the Implementation Team in creating global To-be processes, validate communication products like email announcements, FAQs, and will participate in various stakeholder engagement activities such as system demos, videos, and change impact analysis. The County OCM Coordinator works directly within their county only and handles county specific communication and OCM activities. Things like leading and supporting staff through migration, coordinating tailoring and delivery of communications, and understanding and tailoring as-is and to-be business processes to align with county processes and procedures.

A: To join the TAW, the County SPOC should request during their scheduled RUGs meeting for approval. Once approved, they will be added to the distro list for meeting series, and added to the participants list.

A: As Implementation engagement ramps up your Implementation Lead (IL) will work with you to determine the best time for recurring monthly readiness meetings, avoiding conflicts with any other responsibilities you and your team may have. We will pass along the feedback of last minute cancellations to the appropriate teams.

A: Feedback will be implemented based on priority and severity, guided by the determination type assigned to each item. Items identified as high‑priority or critical will be addressed before code freeze whenever possible.