Frequently Asked Questions
Q: If the new ERR00002 form is developed, who will own and manage it going forward?
A: There is currently no form with that number on the CDSS website or in the CWS-CARES Forms Tracker. CDSS and the Project will develop a process to maintain all CDSS forms following Go-Live.
Q: Are assessments generated in CARES and approved in P-CIS?
A: CWS-CARES sends the data required to generate the Child and Adolescent Needs and Strengths (CANS) Assessment to the Person-Centered Intelligence Solution (P-CIS). The assessment itself is generated, completed, and approved in P-CIS.
Q: Which Extended User Scenario Testing (EUST) iteration will counties see Opeeka/IP-Child and Adolescent Needs and Strengths (CANS) in?
A: The Integrated Practice Child and Adolescent Needs and Strengths (IP-CANS) functionality, delivered through Opeeka, will be available in End User Scenario Testing (EUST) 3.
Q: Will CWS-CARES include an indicator to identify that a service provider is no longer active or viable?
A: At this time, an “Inactive/Active” indicator is not confirmed for CWS-CARES. Users can refer to the report date to see when the provider record was created to confirm whether they are a current provider.
Q: Is anything customizable in the Child and Family Team (CFT) documentation section, such as adding a section for the Child and Adolescent Needs and Strengths (CANS) discussion?
A: Yes, in the CFT documentation section the meeting topics are customizable and have various options that can be selected, including “Other Topic”. There is also a section for meeting notes with a character limit of 5K.
Q: Where is the connection between the Child and Family Team (CFT) function and generating a Child and Adolescent Needs and Strengths (CANS) assessment?
A: The connection between CFT function and generating a CANS must be determined through CDSS Policy guidance and training.
Q: Where will the Child and Family Team (CFT) Action Plan be located in CWS-CARES?
A: The Child and Family Team (CFT) Action Plan is located in the CFT Summary and Action Items section.
Q: The "wraparound" indicator is currently a special project code in CWS/CMS. What code or field will indicate wraparound services in CWS-CARES?
A: In CWS-CARES, wraparound services are captured as a service type within the "Case Management Services" category. A dedicated checkbox is also available to indicate wraparound services, consistent with how this information was captured in CWS/CMS.
Q: Will CDSS staff who are not currently fingerprinted need to be fingerprinted in order to handle case-specific CWS-CARES data?
A: All CDSS users who access case- or client-level information in CWS-CARES are required to be fingerprinted. State fiscal workers will have access to case- and client-level data through CWS-CARES financial management reports and will also need to be fingerprinted if they have not already been. In short: staff who have already been fingerprinted need take no further action; staff who have not been fingerprinted and will be given access will need to complete fingerprinting.
Q: Will CDSS or the Project provide updated confidentiality forms for CWS-CARES? The current forms reflect CWS/CMS.
A: Yes. The Project will provide updated confidentiality forms (such as the End User ID Application Form) for CWS-CARES. Once the CWS-CARES V1 permission sets are complete, the Project will release the official form.