CWS-CARES Public Library

It’s Not Too Late for OCM: Guidance for Preparing for Go-Live

With the Go-Live date updated from October 26, 2026 to December 7, 2026, Organizations have additional time to focus on readiness and adoption planning. Consider the following key actions:
 
  • Strengthen Staff Awareness and Reinforce the Why: Reinforce why we are transitioning to CWS-CARES, shareknown updates, and acknowledge that some details arestill evolving. Maintain steady communication andencourage flexibility.
  • Maintain Momentum with Staff and Super Users: Encourage organization leaders and Project Teammembers (SPOCs, Implementation Coordinators, and OCMCoordinators) to support ongoing huddles and touchpointsto share updates, address questions, and keep teamsconnected.
  • Track and Complete Training: Confirm training is completeor progressing as expected and identify staff needingadditional practice or support.
  • Promote Practice and Familiarization: Encourage staff topractice in the Prod Sim environment,revisit CWS-CARESresources, training materials, demonstrations, and quickreference guides to build skills and reduce day-one anxiety.
  • Update Local Implementation Plans: Aligncommunication, resource distribution, practicetime, and staff outreach with the new Go-Livedate.
  • Update Business Processes: Identify anyadditional organization specific changes andrefine local business processesand procedures.
  • Review Available Project Resources: Revisit the ImplementationPortal and CWDSWebsite for updates,tools, and resourcesto support thetransition to CWS-CARES.

Originally published in the CWS-CARES Explorer.