CWS-CARES Public Library

Training Activities for CWS-CARES

Practice in ProdSim
Practicing in ProdSim is one of the most valuable steps you can take to ensure a smooth transition into upcoming releases. ProdSim gives users a safe, realistic space to explore new features, validate workflows, and build confidence before changes go live. Your participation helps us catch issues early, strengthen system performance, and deliver a better experience for counties and end-users.

Supplemental Training
Supplemental Training began October 26th and runs through November 20th, with Micro-Learning Videos, Targeted ILT Make-Up Sessions, and Virtual Training Office Hours. Micro-Learning Videos offer short, on demand tips and tricks for common training needs. Targeted ILT Make-Up sessions is available for organizations that were unable to complete training and Office Hours will cover topic specific sessions.

What Training Materials to Leverage at Go-Live
What you can expect to have available and rely on at Go-Live:
  • Quick Guides for fast, step-by-step workflow instructions
  • Desk Guides for guidance on approvedworkarounds needed at Go-Live
  • Microlearning Videos for short, targeted demonstrations
  • Recorded training sessions and ILT materials for on-demand refreshers

All training materials are available on the Implementation Portal and will be updated through December 7.

Originally published in the CWS-CARES Explorer.