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CDT Service Desk Bulletin - CGEN Vendor Verizon Scheduled Maintenance, Feb.19, 2025 | 12 AM - 6 AM
All SPOCs and Technical Contacts in Mariposa County:
The California Department of Technology (CDT) has scheduled maintenance on Wednesday, February 19, 2025, beginning at 12:01 AM and concluding at 6:00 AM. Users at the listed site will experience a one-hour interruption in connectivity to CWS/CMS and CARES-Live within the scheduled Verizon mai...
Updated CWS/CMS Workstation Commercial Off the Shelf (COTS) Install Options Guide
All SPOCs and Technical Contacts:
The CWS/CMS Workstation Commercial Off the Shelf (COTS) Install Options guide has been updated to version 7.3. The date of this updated guide is February 5, 2025. IBM/Kyndryl have loaded this updated guide to the Co-Existent Counties’ shared folder (CodeDist\COTS_Software\Windows_11) If a Co-Existent County doe...
CWS-CARES Stakeholder Briefing #2 – UPDATE
To: Child Welfare and Probation CARES SPOCs and Child Welfare Implementation Coordinators
CC: County, Tribe, Probation, and State Leadership, and OCM Coordinators
February 14, 2025 UPDATE: We would like to notify everyone that the January 2025 Q&A (PDF) is now posted to the website. CWS-CARES Stakeholder Briefings | Child Welfare Digital...
CWS-CARES Data Dictionary Update and Next Steps
To: External Systems Points of Contact and CARES SPOCs
CC: County Leadership, CARES Implementation Coordinators, and OCM Coordinators
This email provides an update on the CWS-CARES Data Dictionary information previously communicated to External Systems Points of Contact and CARES SPOCs on September 27, 2024.
Current Status:
The CWS-CARES...
CWS/CMS: Scheduled System Change Request (SCR) Website Maintenance
All SPOCs:
The CWDS Office and IBM have scheduled a patch update for the System Change Request (SCR) website. The patch window is scheduled for Wednesday, February 12, 2025, beginning at 7:00 PM and concluding at 11:00 PM. The SCR website will be unavailable for approximately one hour within the patch update window.
Action Required
No actio...
CWS/CMS: CDT Service Desk Bulletin - GC IBM SVC upgrade
All SPOCs and Technical Contacts:
The California Department of Technology (CDT) has scheduled maintenance on Sunday, February 2, 2025, beginning at 7:00 AM and concluding at 11:00 AM. During the maintenance window, there is no anticipated outage.
Action Required
If users experience any issues with CWS/CMS, please follow your county process ...
CWS/CMS County Access Data (CAD) Business Objects - Issue
All SPOCs, Technical Contacts, and CAD Contacts:
The CWS/CMS CAD BusinessObjects (BO) server was unavailable last night, January 29, 2025. It was rebooted this morning at 10:10 AM, and the service was restored. The Search indexing caused logging issues for the DB2. Therefore, the Search indexing has been temporarily paused until the issue is re...
CARES-Live 2.8.32 Production Release - January 30, 2025 | 6 PM - 9 PM
All SPOCs and Technical Contacts:
Effective January 30, 2025, CARES-Live 2.8.32 Release is Scheduled to Move into Production
The CARES-Live team has scheduled release activity that will interrupt connectivity to the CARES-Live application. The release activity will begin at 6:00 PM on Thursday, January 30, 2025, and conclude at 9:00 PM. Durin...
CWS/CMS Release 9.6 Go-Live Rescheduled
All SPOCs, Technical Contacts and CTW Registered Testers:
To accommodate the CARES Pilot Support activities, the CWDS Executive Leadership Team has decided to postpone the CWS/CMS Release 9.6 by three months, originally scheduled for Saturday, May 17, 2025. We apologize for any inconvenience this postponement may cause.
The new CWS/CMS Relea...
CWS/CMS: CDT Service Desk Bulletin – Standard Monthly OS Security Patches to SBCS Infrastructure Servers
All SPOCs, Technical Contacts, and SBC Administrators:
The California Department of Technology (CDT) has scheduled maintenance on Saturday, January 25, 2025, beginning at 6:00 AM and concluding at 10:00 AM. During the maintenance window, CDT will apply Standard Monthly OS Security Patches to SBCS Infrastructure Servers. There is no anticipated ...