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Quick Guides and Reference Materials Quick Guides Admin Console Admin Console - Activate Unit Inbox and Add Inbox Member - Updated 05.14.2026 Admin Console - Add Assignment Desk, Office Staff and Activate - Updated 05.14.2026 Admin Console - Add Worker Details in CWS-CARES - Upda...

This page provides a centralized location for all Organizational Change Management (OCM) tools, templates, and guidance supporting the CWS-CARES implementation. Resources are organized by topic area to help you quickly find the materials you need for planning, communication, stakeholder engagement, and readiness activities. How to Navigate ...

CWS-CARES Organizational Change Management (OCM) OCM supports users in adopting CWS-CARES V1 as a replacement for CWS/CMS and supports them in learning about impacts to their work. OCM provides tools and engagement opportunities to help users overcome common challenges to change via clear and consistent communication, ...

CWS-CARES Production Simulation Hub CWS-CARES Production Simulation: RFA and FFPSA Portals Testing: The RFA and FFPSA Portals testing period in CWS-CARES Production Simulation, which began on September 14, has been extended.  CWS-CARES leverages web-based portals to allow providers, families, and related organizatio...

CWS-CARES External Systems Portal This portal is a centralized hub for organizations to access all links and supporting materials related to CWS-CARES and external systems. Registration is required to access some External Systems files. To register, create an account on the CWDS website using your County or State work ...

CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: In this Weekly Digest (click the link for more information): Production Simulation  Reminder: Upcoming Prod Sim (CARES100) Data Refresh Prod Sim Office Hours Temporarily Canceled During ...

CARES SPOCs, Training Contacts, Implementation Coordinators, OCM Coordinators, Training Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: In preparation for CWS-CARES V1 Go-Live on December 7, 2026, the Project will offer Supplemental Training from October 26, 2026 through November 20, 2026, to rei...

All SPOCs and Technical Contacts: October 5, 2026 UPDATE: The automated process to end‑date inactive CWS/CMS user logins continues for October. The new reports, titled ‘SCR9039_END-DATE_USERID_2026-10-05.xlsx’, were generated and saved to SAFE on Monday, October 5, 2026. REMINDER: This report lists CWS/CMS user accounts that have been inactiv...

There are many exciting career opportunities available at Child Welfare Digital Services (CWDS). With the support of skilled, dedicated employees and the goal to improve the lives of children at risk of abuse and neglect, CWDS employees are committed to working in an agile environment to make this happen. If you are looking for new challenges ...

On this page, you will find CWS-CARES infographics, flyers, and slogans. Organizations are encouraged to use these resources to share information about CWS-CARES. Organizations may use these resources as is. However, if you choose to edit any Project materials, please follow the guidelines below: Ensure that any logos or references to...