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CDT Service Desk Bulletin – Standard Monthly OS Security Patches to SBCS Infrastructure Servers
All SPOCs, Technical Contacts, and SBC Administrators:
The California Department of Technology (CDT) has scheduled maintenance on Saturday, July 25, 2026, beginning at 6:00 AM and concluding at 10:00 AM. During the maintenance window, CDT will apply Standard Monthly OS Security Patches to SBCS Infrastructure Servers. There is no anticipated o...
CWS/CMS Hot Fix Release 9.8.1
All SPOCs and Technical Contacts:
Following the deployment of Release R9.8, two issues were identified that required corrective action. In addition, an update to the JV-415 form has been included to incorporate the latest version released by the Judicial Council. The CWDS Office and IBM has created a hot-fix release, R9.8.1, to provide fixes ...
CWS/CMS: Education Provider Information from the California Department of Education (CDE)
What is Impacted: CWS/CMS Application
On Friday, July 31, 2026, from 6:00 PM - 7:00 PM, the CDE Interface will run to update Education Provider information for public schools, private schools, and school districts in the CWS/CMS application. This update applies to CDE school information only. School information manually created by a CWS/CMS u...
CWS-CARES: Weekly Maintenance and System Update Window Notification
CARES SPOCs, CARES Technical Contacts, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership:
To continually improve system performance and resolve known issues, we are establishing a weekly maintenance and update schedule for the CWS- CARES Production Simulation (Prod S...
CWS-CARES Weekly Digest - July 20, 2026
In this Weekly Digest:
General
Introducing a New Weekly Digest Format
Clarification on CWS-CARES Version 1 Go-Live Date
Final Reminder: Two (2) Days Left to Register for CWS-CARES Stakeholder Briefing #9
Implementation
Working Session Kickoff: Archetype Sessions
...
CWS/CMS: Issue Reported following Release 9.8 (R9.8) Go-Live
All CWS and Probation SPOCs and Technical Contacts:
An issue has been reported where users are unable to complete a Process Placement Home Move (PPHM) within Resource Management in the CWS/CMS application following R9.8 go-live.
The issue has been confirmed and IBM is preparing a fix.
The issue is being tracked under Master Ticket IN100...
CWS/CMS: CDT Service Desk Bulletin – Windows Monthly Patching
ALL SPOCs, Technical Contacts and CAD Contacts:
The California Department of Technology (CDT) has scheduled monthly Microsoft security patching. The patching begins on Friday, July 17, 2026, at 6:00 PM and concludes on Saturday, July 18, 2026, at 1:00 AM. The activity may cause interruptions to the Business Objects (BO) servers within the pat...
CWS/CMS: Issues with Connecting to CWS/CMS via SBC
All SPOCs, Technical Contacts, and SBC Administrators:
Multiple counties have reported receiving “high level error” messages when trying to connect to the CWS/CMS application. It is not a universal issue; some Server Based Computing (SBC) users have been successful with logging in to CWS/CMS.
The CWDS Infrastructure team and IBM are workin...
CWS-CARES Weekly Digest - July 13, 2026
CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership:
In this Weekly Digest:
CWS-CARES Production Simulation and Additional Updates – 7/6/2026
Upcoming CWS-CARES Prod Sim Onboarding Notification
Recap: Operational Alignment Session
Reminder: Nine ...
CWS-CARES Upcoming Changes to Enablement Training Enrollment
CARES SPOCs, CARES Technical Contacts, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership:
To ensure everyone has full visibility and access to our available training materials, an upcoming change will occur this week to automatically assign all published Enablement P...