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CWS-CARES Training – Eligibility Workflow & Prod Sim Practice – 8/27/2026
CARES Training Coordinators, SPOCs, CARES Technical Contacts, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, and State Leadership:
As we prepare end users for CWS-CARES, we are sharing important context regarding CWS-CARES Training, specifically how the Submit to CalSAWS for Eligibility workflow is present...
CDT Service Desk Bulletin – Standard Monthly OS Security Patches to SBCS Infrastructure Servers
California Department of Technology Service Desk Bulletin – Standard Monthly OS Security Patches to SBCS Infrastructure Servers
All SPOCs, Technical Contacts, and SBC Administrators:
The California Department of Technology (CDT) has scheduled maintenance on Saturday, August 29, 2026, beginning at 6:00 AM and concluding at 10:00 AM. During ...
CARES-Live Scheduled Maintenance - Aug 27, 2026 | 6PM - 9PM
All SPOCs and Technical Contacts:
The CARES-Live team has scheduled monthly Infrastructure maintenance for Thursday, August 27, 2026, from 6:00 PM to 9:00 PM. During this scheduled maintenance, the CARES-Live team will deploy infrastructure updates, CANS duplicate clean-up, and security patches that are not visible to users of CARES-Live.
...
CWS-CARES Weekly Digest - August 24, 2026
CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership:
General
Final Reminder: Two (2) Days Left to Register for CWS-CARES Stakeholder Briefing #10
The CWS-CARES Pop-Up Shop is Now Open!
Monthly Readiness Report Updates
Production ...
Quick Access - Implementation Portal
Welcome to self-study training that lets you learn skills on your own schedule, at your own pace, and in your own place.
Please select one of the links to view the training materials that interest you.
If you have any questions about the training materials, please feel free to email the CWDS Training Team at OTSICWDSTraining...
CalSAWS Intermittent Outage and CWS-CARES Prod Sim Transactions on Aug 19, 2026
CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership:
Please be aware that CalSAWS experienced a brief outage yesterday, Wednesday, August 19, between 2:00 PM and 2:40 PM PDT, to complete an emergency deployment for a critical defect.
If your staff were ...
IP Quick Access Portal Training
FFPSA
FFPSA Portal Training – Meeting Recording.mp4
CARES FFPSA Portal Training Deck.pdf
RFA
CARES RFA Portal Training Deck - Session 1.pdf
RFA Portal Training – Session 1 of 2-Meeting Recording.mp4
RFA Portal Training Session 1 Q&A.pdf
CARES RFA Portal Training Deck- Session 2.pdf
RFA Portal Train...
RFA Application Process - Quick Access - Implementation Portal
Modules and Guides with (*) have been updated as of 06/2025
Modules
Prerequisite A - Welcome to RFA CWS-CARES Virtual Training
Prerequisite B - Introduction to CWS-CARES Functionality
Mod 1a - Worker Entered Caregiver Application with an Emergency Placement *
Mod 1b - Worker Entered Caregiver Application without an...
CARES Live TRN Env - Quick Access - Implementation Portal
TRN Env User Registration Process Guide
CARES-Live Frequently Asked Questions
Updated: 04/2022
CARES-Live Training Environment Service Offering
Updated: 04/2022
CARES-Live Training Environment Users Guide
Updated: 04/2022
Exhibit C and D
(Request for Access / Questionnaire)
CARES-Live - Quick Access - Implementation Portal
Job Aids
Getting Started with CARES-Live Job Aid
The purpose of this job aid is to introduce new terminology, standard page elements in CARES-Live and provides information for implementation resources and CARES-Live support.
Release: CARES-Live 2.8.18, 04/2022
Snapshot Job Aid
The purpose of this job aid is to show ...