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All Pilot County RFA Implementation Coordinators and SPOCs: The CWS-CARES team has scheduled maintenance activity for the CWS-CARES production environment for Sunday, August 2, 2026, beginning at 9:00 PM and concluding at 11:59 PM. During the maintenance window, the CWS-CARES Resource Family Approval (RFA) Application Submission, Review, and ...

CWS-CARES Training The CARES V1 Training Approach is built on a blended learning approach to create a comprehensive learning journey that incorporates foundational on-demand learning, instructor-led training (ILT), and go-live support. The immersive blended learning process includes a hybrid collaboration between Regional...

All SPOCs and Technical Contacts: The CARES-Live team has scheduled monthly Infrastructure maintenance for Thursday, July 30, 2026, from 6:00 PM to 9:00 PM. During this scheduled maintenance, the CARES-Live team will deploy infrastructure updates, and security patches that are not visible to users of CARES-Live. NOTE: Users will not be abl...

State of California Assembly Bill 1603 (AB1603), section 26, updated the Welfare and Institutions Code to declare that "CWS-NS, now known as Child Welfare Services-California Automated Response and Engagement System (CWS-CARES), is the most important system in the state for child welfare services staff to ensure the safety and well-being of Ca...

To: CARES SPOCs, Technical Contacts, Training Contacts, Implementation Coordinators, Training Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: To prepare users for Instructor-Led Training (ILT), access to the CWS-CARES Training Environment (CARES 104) will be provisioned in a pha...

To: External Systems Data Conversion Counties: Binti Counties, Contra Costa and San Luis Obispo Earlier this month, counties received access to the CWS-CARES data mapping validation environments to validate external system data mapping. To assist with validating the  mapping your county’s external system data, we are sharing key updates, remi...

In this Weekly Digest: General CWS-CARES Stakeholder Briefing #9 Recap | Registration Open for Stakeholder Briefing #10   The July 2026 Progress and Engagement Summary is Now Available  Forms  Action Required: CWS-CARES County Specific Conversion Validation Due August 7  I...

CARES RFA Portal Training Deck - Session 1.pdf RFA Portal Training – Session 1 of 2-Meeting Recording.mp4 RFA Portal Training Session 1 Q&A.pdf CARES RFA Portal Training Deck- Session 2.pdf RFA Portal Training – Session 2 of 2 Meeting Recording.mp4 RFA Portal Training Session 2 QandA.docx

Below you will find valuable links for Probation users including, CWS/CMS resources, Training Information, who to contact for Program and Policy Inquires, and CWS/CMS Help Desk support. General County Contacts Who to Contact SPOC Guide v3.2 CWS/CMS Training CPOC CWS/CMS Classroom Training STAR (Statewide Training A...

CARES SPOCs, Technical Contacts, Implementation Coordinators, OCM Coordinators, County Leadership, and State Leadership: Dear County Partners,  As our project team continues converting CWS/CMS county forms from Word into AEM templates, we are writing to share a critical timeline for your review and validation activities.  Vendor support...