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CWS-CARES Weekly Digest - September 14, 2026
CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: In this Weekly Digest: General System Updates & Release Notes on the Production Simulation Hub  Reminder: Nine (9) Days Left to Register for CWS-CARES Stakeholder Briefing #11  New ...
Automatic Notification Emails Begin in CWS-CARES Prod Sim (CARES100) on Sept. 14 
CARES SPOCs, Technical Contacts, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: We are sharing important details regarding automatic system notification emails from the CWS-CARES Production Simulation environment (CARES100) and how this functionality may impact y...
CWDS: CDT Service Desk Bulletin – Security Certificate Update - Sept. 19, 2026 | 2AM - 4AM
All SPOCs and Technical Contacts: The California Department of Technology (CDT) has scheduled a Sectigo security certificate update. The update is scheduled for Thursday, September 19, 2026, beginning at 2:00 AM and concluding at 4:00 AM. Following the security update, a small subset of users, when connecting to the CWS/CMS Mainframe SOC L...
CWS/CMS: Extended Data Quality Cleansing Schedule
All SPOCs and Data Quality Analysts: With the CWS-CARES go-live date adjusted to December 7, 2026, there is an opportunity to schedule additional CWS/CMS data quality cleansing processes. The 2026 MERGES AND CLEANSING GANTT document shows the processes that have been added in October. This updated document is posted to the CWDS website on the...
CWS/CMS & CARES-Live: CDT Service Desk Bulletin – Edge Router Code Upgrade
All SPOCs and Technical Contacts: The California Department of Technology (CDT) has scheduled an upgrade on their customer edge routers. The upgrade window occurs on Sunday, September 20, 2026, beginning at 7:00 AM and concluding at 3:00 PM. The CWS/CMS and CARES-Live applications will experience outages lasting a total of one or two hours...
Action Required: Instructions for Revoking Generic Test Accounts in CARES100 (Prod Sim) – 9/10/2026
County Security Administrators, System Administrators, and Authorized Provisioning Leads, CARES SPOCs, Implementation Coordinators, County Leadership, Tribe Leadership, and State Leadership: Following up on the August 31st communication regarding generic test accounts within the CWS- CARES Prod Sim (CARES 100) environment, the CWS-CARES Proje...
Action Required: CWS-CARES Production Onboarding & Login Verification - Begins September 21, 2026
CARES SPOCs, CARES Technical Contacts, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, and State Leadership: In preparation for CWS-CARES production go-live on December 7, 2026, user onboarding of CWS/CMS users for CWS-CARES Production environment (CARES) will begin on September 21, 2026.  This window allo...
CDT Service Desk Bulletin - SAFE Cloud Service Scheduled Maintenance
ALL SPOCs, Technical Contacts and CAD Contacts: The California Department of Technology (CDT) has scheduled maintenance of the SAFE Cloud service. The maintenance begins on Saturday, September 26, 2026, at 8:00 PM and concludes on Sunday, September 27, 2026, at 2:00 AM. The activity will cause interruptions in the SAFE Cloud service. Some Bus...
End-date of Inactive CWS/CMS User Logins for CWS-CARES Readiness – UPDATE
All SPOCs and Technical Contacts: September 9, 2026 UPDATE: The automated process to end‑date inactive CWS/CMS user logins continues for September. The new reports, titled ‘SCR9039_END-DATE_USERID_2026-09-09.xlsx’, were generated and saved to SAFE on Tuesday, September 8, 2026. REMINDER: This report lists CWS/CMS user accounts that have been ...
Upcoming Production Simulation Kickoffs for RFA & FFPSA Portal Testing 
CARES SPOCs, CARES Technical Contacts, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, and State Leadership: Please join the Project Team for a CWS-CARES Production Simulation Kickoff Meeting for Resource Family Approval (RFA) and Family First Prevention Services Act (FFPSA) portals testing. The testing per...