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CARES SPOCs, Technical Contacts, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: In preparation for CWS-CARES Production Go-Live on December 7, 2026, we request that all counties and organizations identify the net new permissions required for their users by Octobe...

All SPOCs and Technical Contacts in Mariposa County: The California Department of Technology (CDT) has scheduled maintenance, beginning on Thursday, September 24, 2026, at 11:00 PM, and concluding on Friday, September 25, 2026, at 3:00 AM. Users at the listed site will experience interruptions in connectivity to CWS/CMS and CARES-Live within ...

All SPOCs and Technical Contacts: The CARES-Live team has scheduled monthly Infrastructure maintenance for Thursday, September 24, 2026, from 6:00 PM to 9:00 PM. During this scheduled maintenance, the CARES-Live team will deploy infrastructure updates, and security patches along with preparations to support the transition to CWS-CARES when it...

Probation Leadership and Probation Points of Contact: We are pleased to share that CWS-CARES Probation Instructor-Led Training (ILT) is now certified for Standards and Training for Corrections (STC) credit through the Board of State and Community Corrections (BSCC). Probation ILT began September 21 and runs daily through October 20. Pro...

CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: September 22, 2026 - UPDATE: Postponed – Health & Education Passport (HEP) Support Clinics The HEP Support Clinics originally scheduled for September 23 and September 24 have been postponed. We ar...

CARES SPOCs, Technical Contacts, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: As part of ongoing readiness efforts for the December 7, 2026, CWS-CARES V1 Go-Live, the Project will refresh the CWS-CARES Production Simulation (CARES100) environment to provide use...

All Pilot County RFA Implementation Coordinators and SPOCs: The CWS-CARES team has scheduled maintenance activity for the CWS-CARES production environment for Tuesday, September 22, 2026, beginning at 9:00 PM and concluding at 11:59 PM. During the maintenance window, the CWS-CARES Resource Family Approval (RFA) Application Submission, Review,...

All SPOCs and Technical Contacts: The California Department of Technology (CDT) has scheduled a Sectigo security certificate update. The update is scheduled for Sunday, September 27, 2026, beginning at 3:00 AM and concluding at 5:00 AM. Following the security update, a small subset of users, when connecting to the CWS/CMS Mainframe SOCP LP...

CARES SPOCs, Technical Contacts, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: Please note that the regular CWS-CARES Production Simulation (CARES100) maintenance window will be extended by 4 hours this weekend to conduct a Disaster Recovery (DR) exercise immedi...

CARES SPOCs, Technical Contacts, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: We are pleased to share two new resources designed to support the CWS-CARES Hotline screening process. CWS-CARES Hotline Quick Start Guide: This guide highlights all mandator...