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All Pilot County RFA Implementation Coordinators and SPOCs: The CWS-CARES team has scheduled maintenance activity for the CWS-CARES production environment for Monday, October 5, 2026, beginning at 9:00 PM and concluding at 11:00 PM. During the maintenance window, the CWS-CARES Resource Family Approval (RFA) Application Submission, Review, and...

All SPOCs and Technical Contacts in Mariposa County: The California Department of Technology (CDT) has scheduled maintenance, beginning on Friday, October 2, 2026, at 11:00 PM, and concluding on Saturday, October 3, 2026, at 5:00 AM. Users at the listed site may experience interruptions in connectivity to CWS/CMS and CARES-Live within the sch...

CARES SPOCs, Technical Contacts, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: We are providing an update on the timing of the CWS-CARES support model transition. The Project previously shared plans to transition several support functions to the new CWS-CARES He...

CWS-CARES Weekly Digest CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: In this Weekly Digest (click the link for more information): General System Updates & Release Notes on the Production Simulation Hub One Week Left to Purchas...

The CWS-CARES Progress and Engagement Summary is specifically intended for external stakeholders, including child welfare leadership and CWS-CARES Points of Contact, who are seeking to understand our collective progress at a high level. This monthly summary was specifically formulated as a direct response to your valuable stakeholder feedba...

The CWDS Roadmap illustrates planned releases in the following systems: CARES-Live, CARES RFA and CWS/CMS. The current planning roadmap includes CWS-CARES Version 1 (V1) milestone descriptions, critical training and implementation activities, and Extended User Scenario Testing (EUST) periods. In addition to the CWDS Planning Roadmap, please view...

State of California Assembly Bill 1603 (AB1603), section 26, updated the Welfare and Institutions Code to declare that "CWS-NS, now known as Child Welfare Services-California Automated Response and Engagement System (CWS-CARES), is the most important system in the state for child welfare services staff to ensure the safety and well-being of Ca...

The CWS-CARES Project team conducts periodic briefings and webinars for stakeholders to promote user engagement, highlight system functionality, and share real-time project updates. Please see below for upcoming stakeholder briefings, and materials from past events.   Upcoming Stakeholder Briefings and Webinars ​​​​​​ Please see below ...

Probation Leadership and Probation Points of Contact: September 24, 2026 - UPDATE: The STC certification number is 09401669, and the training is approved for 8 hours of STC credit. If there are any questions about receiving STC credit, please contact the CWS-CARES Training mailbox. __________________________________________________________...

ALL SPOCs, Technical Contacts and CAD Contacts: The California Department of Technology (CDT) has scheduled monthly Microsoft security patching. The patching begins on Friday, October 16, 2026, at 6:00 PM and concludes on Saturday, October 17, 2026, at 1:00 AM. The activity may cause interruptions to the Business Objects (BO) servers within t...