CWS-CARES Training – Eligibility Workflow & Prod Sim Practice – 8/27/2026

CARES Training Coordinators, SPOCs, CARES Technical Contacts, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, and State Leadership:

As we prepare end users for CWS-CARES, we are sharing important context regarding CWS-CARES Training, specifically how the Submit to CalSAWS for Eligibility workflow is presented during training sessions versus hands-on practice.

The CalSAWS eligibility interface is fully functional and ready. However, because the external CalSAWS Training Environment enforces a strict daily transaction limit, instructors will demonstrate this specific step with a video during live training sessions.

To ensure your staff gain full hands-on experience, we strongly encourage users to practice the CalSAWS eligibility workflow directly within the CWS-CARES Production Simulation (Prod Sim) environment.

Thank you for your continued engagement as we work to support CWS-CARES user readiness and across all counties and organizations.

If you have questions or need assistance, please contact your training coordinator or the CWS-CARES Training mailbox.

Action Required

Please share this communication with all staff who should be aware of these details.  

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