Implementation

Binti County Guidance Update: Contracts, 181 Report Planning, New Workshop Series and Resources – 8/31/2026 

Binti Counties: Child Welfare leadership, County SPOCs, Implementation Coordinators, Binti County Coordination Meeting Attendees, CARES 105 Binti Data Validation Testers:

Following the update on CWS-CARES Binti Data Conversion Decision & Next Steps – 8/11/2026, this communication covers Binti contracts, 181 Report planning, a new Binti Data Validation Workshop Series, and resources.

Linked to this email, you will find four resources:

  1. Interim Guidance Document: Managing RFA, Emergency Placements, and External Systems Processes at CARES V1 Go-Live
    • Instructions and reference documents for managing RFA applications, active homes, and emergency placements.
  2. RFA and FFPSA Portal Fact Sheet
    • A quick reference summary of resources, training and support.
  3. External System Data Conversion Opt-Out Letter Template (Word) (PDF)
    • Counties seeking to opt out of external system data conversion for CWS-CARES V1 must submit a formal request using this template.
  4. End to End Resource Family Approval Process:
    • Outlines the steps required to submit an RFA application in CWS-CARES

These resources are also posted on the External Systems Portal.

Binti Contracts Guidance

Counties should assess their need for a Binti contract extension by evaluating current expiration dates against the volume and projected completion timeline of in-progress RFA applications. Once active processing in Binti ends, instances may be shifted to read-only access.

Because Binti data conversion is targeted for August 2027, counties are strongly advised to include early termination provisions to maintain flexibility if timelines shift. Additionally, counties intending to retain a local copy of their Binti data extracts must establish secure storage protocols prior to transition.

While the COTS waiver funding select counties expires in October 2026, the CWS-CARES Project is actively seeking approval for an extension via an As-Needed request. As a reminder, an Advance Planning Document (APD) is required for any initiation, amendment, or renewal of software licensing agreements for child welfare external systems, and written State approval must be obtained prior to executing any contract changes.

Additional contract guidance is available on the CWDS Frequently Asked Questions | Child Welfare Digital Services.

181 Report Planning

Please note that while CWS-CARES will capture the necessary data, it must be accumulated over time before full automated reporting is available in CWS-CARES.

Guidance on reporting steps across CWS-CARES, Binti, and legacy systems remains under review. The California Department of Social Services (CDSS) will provide formal direction at Go-Live outlining both interim reporting procedures and the long-term process for generating the 181 Report. Specific steps across CWS-CARES, Binti, and legacy systems are currently under review pending final decisions on converted data dependencies.

New Binti Data Validation Workshop Series

A new biweekly meeting series, the Binti Data Validation Workshop has been scheduled on Thursdays from 1:00 PM to 2:30 PM starting September 24 to November 12, 2026, with a kickoff session scheduled separately on Thursday, September 10 at 10:30 AM. The workshop series invitation was sent on August 20, 2026 to Binti County Single Points of Contact (SPOCs), Implementation Coordinators (ICs), and DCVAL / CARES 105 Users.

This collaborative forum will be used to support county data validation and cleanup, review conversion results and defects, address anomalies, and discuss upcoming action items, with flexible agendas tailored to current priorities and county needs. Counties are encouraged to forward the invite to any additional relevant staff.

To better connect program, CWS-CARES development and practice knowledge with data conversion of these systems, Jeff Dent, Service Manager for Resource Family Homes, will facilitate these sessions and lead the program efforts for CWS-CARES V1 External System Data Conversion. Naomi Robledo has transitioned to other branch priorities and will no longer be involved in this effort.

External Systems Data Conversion Opt-Out Process

While integrating external system data into CWS-CARES offers significant value, we recognize that the high level of effort required for conversion may outweigh the benefit for every county. Counties seeking to opt out of external system data conversion for CWS-CARES V1 must submit a formal request from their County Child Welfare Director to the CDSS Child Welfare System Branch Chief via the CWDS External Stakeholder Coordination Unit mailbox using the External System Data Conversion Opt-Out Letter Template provided here: External System Data Conversion Opt-Out Letter Template (Word) (PDF).

This request must outline a clear business rationale—such as existing data parity in CWS/CMS or reduced operational effort—and include a commitment to fully adopt CWS-CARES V1 at Go-Live for all applicable child welfare activities including Resource Family Approval (RFA), Emergency Placements, Family Finding, and Resource Family Homes (RFH). Furthermore, counties must submit a transition plan to detailing how existing active records will be managed prior to Go-Live, ensuring all new cases originate directly in CWS-CARES and the external system is shifted to Read-Only access no later than July 31, 2027.

Additionally, the submission must explicitly acknowledge that the State will not convert this data at a later date and that the county assumes full financial and operational responsibility for retaining legacy data for audit compliance.

For any specific questions, please reach out directly to your designated External Systems contact or the CWDS External Stakeholder Coordination Unit mailbox.

Thank you for your continued partnership and working with us on data conversion activities.

Action Required

Please share this communication with all staff who should be aware of these details.  For any specific county questions, please reach out directly to your designated External Systems contact.

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Security Protocols for Prod Sim Case Data

The Prod Sim environment contains converted CWS/CMS cases reflecting actual system data as of April 17, 2026. Because this includes real, sensitive Personally Identifiable Information (PII), all case information must be strictly protected or redacted.

To protect CWS-CARES case data, please follow these important security guidelines when working with our support teams:

  • Redact Ticket Info: Do not send Protected Health Information (PHI), PII, or confidential case details to the Service Desk via email or ticket. Sensitive and confidential data cannot be stored in the ticketing system.
  • Secure Screen Shares: During support-requested screen shares, limit attendees to essential personnel only. Recording of sensitive information is strictly prohibited.
  • Consult for Tier 3 Transfers: If Tier 3 support needs sensitive data, use secure transmission methods. Contact your county Privacy Officer or the CWDS ISO if you need assistance with secure routing.

We appreciate your dedication to protecting the safety and privacy of vulnerable children and families while we work together to support your needs.

CWS-CARES Implementation Update: Timeline and Implementation Lead Assignments 

CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership:

As we move closer to the statewide launch of CWS-CARES this October, we want to provide you with an update on our implementation roadmap and the team dedicated to supporting your organizations through this transition. 

Attached are the Implementation Lead (IL) Assignments and a high-level timeline encompassing key activities across Implementation, Organizational Change Management (OCM), and Training. This overview outlines the major milestones leading up to our Go-Live, with a focus on the following upcoming phases: 

  • Train-the-Trainer/Super Users training: We are combining Train-the-Trainer and Super User sessions into a single, streamlined curriculum. Starting in late June 2026, multiple sessions will be offered throughout an eight-week window to accommodate schedules. 
  • End User Instructor-Led Training: Beginning in August 2026, leading up to the CWS-CARES Version Go-Live in October 2026. 

The team is currently working on the detailed plans for these activities, and we look forward to sharing more information with you in May. 

With the successful restart of our monthly Implementation Readiness meetings on April 13, 2026 we have confirmed interim Implementation Lead (IL) assignments for both Child Welfare and Probation. Please find the current assignment roster attached. 

As we continue to onboard resources and assess the specific needs of each organization, please note that there may be further adjustments to these assignments in June. These updates will ensure that every partner receives the dedicated support required for a successful transition. 

We appreciate your ongoing partnership as we continue to prepare for these significant milestones. 

Action Required:  
No action is required.

CWS-CARES New Resources to Support your Work

CWS-CARES SPOCs Implementation Coordinators, OCM Coordinators and Core Constituent Points of Contact:
We have created two new resources to help you understand the CWS-CARES user feedback process and effectively communicate within your organization about CWS-CARES.
 
Attached, you will find: 
Core Constituent Infographic: A guide to understanding how Core Constituents engage with CWS-CARES, including: 
  • The Core Constituent Participation Model 
  • How Core Constituents provide feedback on CWS-CARES 
  • Opportunities to stay informed 
CWS-CARES Communications Infographic: A guide on how to participate in and support CWS-CARES communications. It covers: 
  • An overview of the three main CWS-CARES communications roles 
  • Opportunities to stay informed 
How to Use These Resources 
Both infographics are attached. We encourage you to save them for reference and print them as needed.  
 
Action Required 
If you have any questions, need clarification, or have any accessibility issues, please do not hesitate to contact Customer Relations at CWS_CustRel@otsi.ca.gov.