Workshop

CWS/CMS: Remote County Testing of Release 9.5 – Improved CWS/CMS Data Quality in Preparation for CARES, Phase 2 – REMINDER #2

July 24, 2024 Communications
ALL SPOCs and TRAINING CONTACTS:
July 24, 2024 Update:  This is a reminder that the deadline to register for the R9.5 County Test Workshop (CTW) is Friday, July 26, 2024.
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July 17, 2024 Update:  This is a reminder that the deadline to register for the R9.5 County Test Workshop (CTW) is Friday, July 26, 2024.
In addition, there is an update. Due to the planned testing of Windows 11 support during CTW, the decision has been made to not use Server Based Computing (SBC) for these testing sessions.  Instead, connection to Remote Desktop Protocol (RDP) workstations will be used.
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The Child Welfare Digital Services (CWDS) Office is requesting county staff to participate in the Release 9.5 County Test Workshop (CTW).  Release 9.5 is scheduled for delivery to the counties on December 14, 2024.
The CTW for Release 9.5 will be conducted in a remote setting, via Server Based Computing (SBC) soft tokens. 
The deadline to register is: July 26, 2024
The CWDS Office is requesting county staff to participate in the Release 9.5 CTW.  Registered testers will participate in the testing of Release 9.5, which is scheduled for delivery to the counties on December 14, 2024.  CWDS is seeking a total of 15 county staff members for each of the 12 sessions (2 sessions per day, 9AM - 12PM and 1PM - 4PM) for VB6 testing and 16 sessions (2 sessions per day, 9AM - 12PM and 1PM - 4PM) for C# testing. There will be no testing from 12PM - 1PM each day of CTW. 
 
Remote CTW sessions for VB6 testing will be on the following dates: 
Tuesday, August 27, 2024 (AM or PM session)
Wednesday, August 28, 2024 (AM or PM session)
Thursday, August 29, 2024 (AM or PM session)

Tuesday, September 3, 2024 (AM or PM session)
Wednesday, September 4, 2024 (AM or PM session)
Thursday, September 5, 2024 (AM or PM session)

Remote CTW sessions for C# testing will be on the following dates: 
Monday, October 21, 2024 (AM or PM session)
Tuesday, October 22, 2024 (AM or PM session)
Wednesday, October 23, 2024 (AM or PM session)
Thursday, October 24, 2024 (AM or PM session)

Monday, October 28, 2024 (AM or PM session)
Tuesday, October 29, 2024 (AM or PM session)
Wednesday, October 30, 2024 (AM or PM session)
Thursday, October 31, 2024 (AM or PM session)

Participants are welcome to register for any of the sessions listed above, in half or whole day increments.  The sessions will be limited to a maximum of 15 people per session.  No exceptions. 
We encourage you to submit your request for a specific session as soon as possible, but no later than close of business on July 26, 2024.  If a daily count exceeds the maximum count, Customer Relations will work with that tester to be rescheduled to another session. 

Please note that all requests must be submitted by the deadline so that the CWDS Office can finalize the needed arrangements.  Late registrations cannot be accepted.

A  Release 9.5 County Test Workshop Online Registration Form (see link below) for each potential tester must be received as soon as possible, but no later than close of business on July 26, 2024. If for any reason, you cannot access the Online Registration Form, please contact Customer Relations at CWS_CustRel@osi.ca.gov.
The CWDS Office will work with the registered participants on all the details of their CTW participation.
 
SBC Soft Token Use:
Once registration has closed on July 26, 2024, Customer Relations will schedule a WebEx meeting with testers and their County IT Contacts.  The purpose of this meeting will be to make sure that your County IT can configure your workstation with the needed software and any other required configurations.  If this cannot be accomplished, your registration in this CTW cannot be accommodated. 
System Change Requests (SCRs) included: 
  • SCR 8954 – Service Provider NPI Data Batch Update
  • SCR 8960 – Other Child in Home Name Fields
  • SCR 8961 – Other Child in Home Name Fields Data Population
  • SCR 8964 – Update CWS/CMS User Emails for CARES Readiness
  • SCR 8965 – Mandatory CWS/CMS User Emails
  • SCR 8970 – Deduplication of Hearing Notebooks
  • SCR 8971 – Illogical Client Relationship Correction
  • SCR 8990 – R9.5 Training Tools Package
Counties are encouraged to register individuals with knowledge and experience working in the areas mentioned above.  A mix of end users with casework or supervisory experience will also be very helpful.  Participants will validate the changes in the release and will perform tests of problem fixes and enhancements. Participants will work with other County and State testers as well as vendor support staff.

If you have any questions regarding this recruitment, please contact:  Customer Relations at CWS_CustRel@osi.ca.gov.
Your continued support of CWDS is greatly appreciated. 
Action Required
Submit a Release 9.5 County Test Workshop Online Registration Form no later than July 26, 2024.
Update, CWS/CMS, County Test Workshop (CTW), Workshop

CWS/CMS: Remote County Testing Release 9.4 Support of O365 with the CWS/CMS Application - Reminder

March 20, 2024 Communications
All SPOCs, and Training Contacts:
The Child Welfare Digital Services (CWDS) Office is requesting county staff to participate in the Release 9.4 Support of O365 with the CWS/CMS Application County Test Workshop (CTW). Registered testers will participate in the testing of Release 9.4 Support of O365 with the CWS/CMS Application which is scheduled for delivery to the Counties on July 20, 2024.
The CTW for Release 9.4 will be conducted in a remote setting via Server Based Computing (SBC) soft tokens.
The deadline to register is Friday, March 22, 2024.
System Change Requests (SCRs) included in this release are:
  • SCR 8939 Support of O365 with the CWS/CMS Application
  • SCR 8908 Update Service Provider: Add NPI No and Middle Initial to ID Page and Search Dialog
  • SCR 8976 R9.4 Training Tools Package  
  • SCR 8988 Forms Release Update #1 for 2024
Counties are encouraged to register individuals with knowledge and experience working in the areas mentioned above. A mix of end users with casework or supervisory experience will also be beneficial. Participants will validate the changes in the release and will perform tests of problem fixes and enhancements. Participants will work with other County and State testers and vendor support staff.

Remote CTW sessions will take place in the morning from 9:00AM - 12:00PM and again in the afternoon from 1:00PM – 4:00PM on the following dates: 
CWDS is seeking fifteen (15) County staff members for each of the VB6 twelve (12) sessions (2 sessions per day). 
R9.4 SCRs in the VB6 Environment:
Tuesday, April 16, 2024 (AM or PM session)
Wednesday, April 17, 2024 (AM or PM session)
Thursday, April 18, 2024 (AM or PM session)
Tuesday, April 23, 2024 (AM or PM session)
Wednesday, April 24, 2024 (AM or PM session)
Thursday, April 25, 2024 (AM or PM session)
CWDS is seeking fifteen (15) County staff members for each of the C# sixteen (16) sessions (2 sessions per day). 
R9.4 SCRs in C# Environment:
Monday, April 29, 2024 (AM or PM session
Tuesday, April 30, 2024 (AM or PM session)
Wednesday, May 1, 2024 (AM or PM session)
Thursday, May 2, 2024 (AM or PM session)
Monday, May 6, 2024 (AM or PM session)
Tuesday, May 7, 2024 (AM or PM session)
Wednesday, May 8, 2024 (AM or PM session)
Thursday, May 9, 2024 (AM or PM session)
Participants are welcome to register for any of the sessions listed above in half or whole-day increments.
We encourage you to submit your request for a specific session as soon as possible, but no later than 5:00 PM on Tuesday March 22, 2024. If a session’s count exceeds the maximum count, Customer Relations will work with that tester to be rescheduled for another session. Thank you in advance for your cooperation.
A Release 9.4 CTW Online Registration Form (see link below) for each potential tester must be received as soon as possible but no later than 5:00 PM on March 22, 2024, so that the CWDS office can finalize the needed arrangements.
Link: County Test Workshop (CTW) Registration Form
If for, any reason, you cannot access the Online Registration Form, please contact CWS_CustRel@osi.ca.gov.
The CWDS Office will work with the registered testers on all the details of their CTW participation.
 
Special Note:
The County data will be pulled from the Production Environment and copied to the CTW Environment on Tuesday March 26, 2024, at the Close of Business. Therefore, changes to your Production environment after this date will not be in the CTW environment.

If you have any questions regarding this recruitment, please contact CWS_CustRel@osi.ca.gov.
Your continued support of CWDS is greatly appreciated.

Action Required
Submit a Release 9.4 County Test Workshop Online Registration Form no later than 5:00 PM on March 22, 2024.
CWS/CMS, Workshop, Testing