Event

CARES-Live Scheduled Maintenance December 19, 2019| 06:00 PM – 07:00 PM

To all SPOC’s and Technical Contacts:

The CARES-Live team has scheduled maintenance to the CARES-Live application. The maintenance is scheduled for Thursday, December 19th, 2019 from 6:00 PM to 7:00 PM. During this scheduled maintenance the CARES-Live team will focus on application maintenance changes that are not visible to CARES-Live users. There will be no access to the CARES-Live application during the maintenance window.

Action Required

If users experience any issues with CARES-Live, please follow your county process for reporting issues or you may contact the CARES Service Desk at 1-855-292-3444 or via email at Servicedesk@cwds.ca.gov during normal business hours. You may also email after hours and a Service Desk representative will contact you the next business day.

Northern Regional User Group Presentation

Child Welfare Digital Services delivered a project update to the Northern Regional User Group on December 3, 2019. Review the CWDS presentation slides online.

Central Valley Regional User Group Presentation

Child Welfare Digital Services delivered a project update to the Central Valley Regional User Group on November 22, 2019. Review the CWDS presentation slides online.

Southern Regional User Group Presentation

Child Welfare Digital Services delivered a project update to the Southern Regional User Group on November 21, 2019. Review the CWDS presentation slides online.

Mountain Valley Regional User Group Presentation

Child Welfare Digital Services delivered a project update to the Mountain Valley Regional User Group on November 20, 2019. Review the CWDS presentation slides online.

Bay Area Regional User Group Presentation

Child Welfare Digital Services delivered a project update to the Bay Area Regional User Group on November 7, 2019. Review the CWDS presentation slides online.

Central Valley Regional User Group Presentation

Child Welfare Digital Services delivered a project update to the Central Valley Regional User Group on October 25, 2019. Review the CWDS presentation slides online.

Bay Area Regional User Group Presentation

Child Welfare Digital Services to deliver a project update to the Bay Area Regional User Group on November 7, 2019. Review the CWS/CMS presentation slides online after the event.

Northern Regional User Group Presentation

Child Welfare Digital Services delivered a project update to the Northern Regional User Group on October 22, 2019. Review the CWDS presentation slides online.

Southern Regional User Group Presentation

Child Welfare Digital Services delivered a project update to the Southern Regional User Group on October 17, 2019. Review the CWDS presentation slides online.