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Co-Existent County SPOCs and Technical Contacts: Issue: The CWS/CMS application generates a 29956 error in certain situations when attempting to make a call to Word documents. This error prevents the user from data input as part of normal workflow processes. Cause: Microsoft has confirmed that the issue has been caused by Microsoft’s June ...

All SPOCs, Technical Contacts, and SBC Administrators: The California Department of Technology (CDT) has scheduled maintenance on Saturday, June 27, 2026, beginning at 6:00 AM and concluding at 10:00 AM. During the maintenance window, CDT will apply Standard Monthly OS Security Patches to SBCS Infrastructure Servers. There is no anticipated o...

ALL SPOCs, Technical Contacts and CAD Contacts: The California Department of Technology (CDT) has scheduled monthly Microsoft security patching. The patching begins on Friday, July 17, 2026, at 6:00 PM and concludes on Saturday, July 18, 2026, at 1:00 AM. The activity may cause interruptions to the Business Objects (BO) servers within the pat...

All SPOCs and Technical Contacts: June 9, 2026 UPDATE: The automated process to end-date inactive CWS/CMS user accounts will not run in June or July. The reports will resume in August, tentatively planned for August 3, 2026. An additional update will be issued after the new reports are run and prepared for review. ______________________...

CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: Please note that while a Weekly Digest was not originally scheduled for this week in observance of Memorial Day, we received last-minute communications that warranted distribution. We appreciate your con...

CARES SPOCs, Technical Contacts, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: We are writing to provide an important update regarding the upcoming launch of the CWS-CARES Production Simulation (Prod Sim) environment, which was previously scheduled for June 8, 2...

CARES SPOCs, Technical Contacts, Implementation Coordinators, OCM Coordinators, Training Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: Following our May 22, 2026, update regarding the CWS-CARES Training Strategy, we are sharing two attachments detailing the CWS-CARES Version 1 (CARES V1) Role B...

CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: In this Weekly Digest: CWS-CARES Training Strategy: Progress Update & Next Steps  The May 2026 Progress and Engagement Summary is Now Available   CWS-CARES Stakeholder Briefing #7 Recap | R...

All SPOCs and Technical Contacts: The CARES-Live team has scheduled monthly Infrastructure maintenance for Thursday, May 28, 2026, from 6:00 PM to 9:00 PM. During this scheduled maintenance, the CARES-Live team will deploy infrastructure updates, remove CANS duplicate records, and apply security patches that have no impact on the CARES-Live a...

CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: We are providing an important update regarding an adjustment to the CWS-CARES Production Simulation schedule and kickoff for access to converted data.   During our final technical setup and validation...