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CARES SPOCs, CARES Technical Contacts, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: We are sharing an important update regarding the CWS-CARES Production Simulation (Prod Sim) and other environments as we track toward our CWS-CARES Version 1 Go-Live on October ...

CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: In this Weekly Digest: Final Reminder: Two (2) Days Left to Register for CWS-CARES Stakeholder Briefing #8 Understanding Organizational Change Management (OCM) and Business Process Re-engineering...

Co-Existent County SPOCs and Technical Contacts: June 19, 2026 UPDATE: Microsoft has not yet provided a permanent fix for the issue with KB5094126 (for Windows 11 v24H2 and v25H2) that is causing a 29956 error message when generating Word documents in CWS/CMS. IBM continues to strongly recommend that Co-Existent Counties do not install this p...

ALL SPOCs, Technical Contacts and CAD Contacts: The California Department of Technology (CDT) has scheduled maintenance of the SAFE Cloud service. The maintenance begins on Saturday, June 27, 2026, at 8:00 PM and concludes on Sunday, June 28, 2026, at 2:00 AM. The activity will cause interruptions in the SAFE Cloud service. Some Business Obje...

All Pilot County RFA Implementation Coordinators and SPOCs: The CWS-CARES team has scheduled maintenance activity for the CWS-CARES production environment for Friday, June 19, 2026, beginning at 6:00 AM and concluding at 8:00 AM. During the maintenance window, the CWS-CARES Resource Family Approval (RFA) Application Submission, Review, and Ap...

All Pilot County RFA Implementation Coordinators and SPOCs: The CWS-CARES team has scheduled maintenance activity for the CWS-CARES production environment for Monday, June 22, 2026, beginning at 5:00 PM and concluding at 8:00 PM. During the maintenance window, the CWS-CARES Resource Family Approval (RFA) Application Submission, Review, and Ap...

CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: In this Weekly Digest: CWS-CARES Production Simulation Revised Dates & Key Details - 6/12/2026 Action Required: CWS-CARES Technical Readiness Resource Document Update Reminder: Nine (9) Day...

CARES SPOCs, CARES Technical Contacts, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: Following up on our communication from June 5, 2026 regarding the postponement of the CWS-CARES Production Simulation (Prod Sim) environment, we are providing an update on what ...

Co-Existent County SPOCs and Technical Contacts: Issue: The CWS/CMS application generates a 29956 error in certain situations when attempting to make a call to Word documents. This error prevents the user from data input as part of normal workflow processes. Cause: Microsoft has confirmed that the issue has been caused by Microsoft’s June ...

All SPOCs, Technical Contacts, and SBC Administrators: The California Department of Technology (CDT) has scheduled maintenance on Saturday, June 27, 2026, beginning at 6:00 AM and concluding at 10:00 AM. During the maintenance window, CDT will apply Standard Monthly OS Security Patches to SBCS Infrastructure Servers. There is no anticipated o...