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CDT Service Desk Bulletin – Windows Monthly Patching - UPDATE
ALL SPOCs, Technical Contacts and CAD Contacts: April 22, 2026 UPDATE: The original communication included an error. The patching begins on Friday, May 15, 2026, at 6:00 PM instead of 8:00 PM. ______________________________________________________________________ The California Department of Technology (CDT) has scheduled monthly Micros...
CWS/CMS: CDT Service Desk Bulletin – Upgrade SBCS Infrastructure Servers to Windows Server 2022
All SPOCs, Technical Contacts, and SBC Administrators: The California Department of Technology (CDT) has scheduled an upgrade window for Saturday, May 2, 2026, beginning at 6:00 AM and concluding at 10:00 AM. During the upgrade window, SBC users may experience a brief service interruption while CDT is bringing the new Windows 2022 application...
CWS/CMS: Remote County Testing of Release 9.8 Changes to Prepare CWS/CMS for ‘Read-Only’ Mode
ALL SPOCs and TRAINING CONTACTS: The Child Welfare Digital Services (CWDS) Office is requesting county staff to participate in the Release 9.8 County Test Workshop (CTW).  Release 9.8 is scheduled for delivery to the counties on July 11, 2026. The CTW for Release 9.8 will be conducted in a remote setting, via Server Based Computing (SBC) s...
CWDS Roadmap
The CWDS Roadmap illustrates planned releases in the following systems: CARES-Live, CARES RFA and CWS/CMS. The current planning roadmap includes CWS-CARES Version 1 (V1) milestone descriptions, critical training and implementation activities, and Extended User Scenario Testing (EUST) periods. In addition to the CWDS Planning Roadmap, please view...
CWS-CARES Implementation Update: Timeline and Implementation Lead Assignments 
CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: As we move closer to the statewide launch of CWS-CARES this October, we want to provide you with an update on our implementation roadmap and the team dedicated to supporting your organizations through th...
New Resource: The CWS-CARES FCED Hub - REMINDER
Regional Training Academy Leads: April 16, 2026 UPDATE: Reminder: Send an email to the CWDS Customer Relations mailbox at CWS_CustRel@otsi.ca.gov to request CWS-CARES FCED Hub access for RTA staff. _______________________________________________________________________________ The CWS-CARES Project recently launched the FCED Hub, a cent...
CWS/CMS: CDT Service Desk Bulletin – Standard Monthly OS Security Patches to SBCS Infrastructure Servers
All SPOCs, Technical Contacts, and SBC Administrators: The California Department of Technology (CDT) has scheduled maintenance on Saturday, April 25, 2026, beginning at 6:00 AM and concluding at 10:00 AM. During the maintenance window, CDT will apply Standard Monthly OS Security Patches to SBCS Infrastructure Servers. There is no anticipated ...
CWS/CMS: CDT Service Desk Bulletin – Windows Monthly Patching - REMINDER
ALL SPOCs, Technical Contacts and CAD Contacts: The California Department of Technology (CDT) has scheduled monthly Microsoft security patching. The patching begins on Friday, April 17, 2026, at 8:00 PM and concludes on Saturday, April 18, 2026, at 1:00 AM. The activity will cause interruptions to the Business Objects (BO) servers within the ...
CDT Service Desk Bulletin - SAFE Cloud Service Scheduled Maintenance
ALL SPOCs, Technical Contacts and CAD Contacts: The California Department of Technology (CDT) has scheduled maintenance of the SAFE Cloud service. The maintenance begins on Saturday, April 25, 2026, at 8:00 PM and concludes on Sunday, April 26, 2026, at 2:00 AM. The activity will cause interruptions in the SAFE Cloud service. Some Business Ob...
Last Chance to Order – CWS-CARES Pop-Up Shop Closes This Friday!
CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: We are in the final stretch of the CWS-CARES Pop-Up Shop #2 which closes at the end of this week. We’ve received 24 orders to date, but we have 11 items that are currently "at risk" of cancellation becau...