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CWS-CARES: Action Required: Recruitment Request for CWS-CARES FFPSA Portal Testers
CARES SPOCs, Implementation Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: As noted in our recent update regarding Family First Prevention Services Act (FFPSA) Portal testing as part of CWS-CARES Extended User Scenario Testing (EUST) 3, we are shifting to a more focused testing approach utilizin...
CWS-CARES Scheduled Maintenance - March 31, 2026 | 5PM - 8PM
All Pilot County RFA Implementation Coordinators and SPOCs: The CWS-CARES team has scheduled maintenance activity for the CWS-CARES production environment for Tuesday, March 31, 2026, beginning at 5:00 PM and concluding at 8:00 PM. During the maintenance window, the CWS-CARES Resource Family Approval (RFA) Application Submission, Review, and ...
Announcement: New Implementation Services Vendor for CWS-CARES Version 1
Child Welfare Leadership, CARES SPOCs, CARES Implementation Coordinators, CARES OCM Coordinators CWS-CARES is pleased to announce that KPMG has been awarded the contract for Implementation Services for CWS-CARES Version 1 (CARES V1). We are moving rapidly with the immediate onboarding of KPMG to ensure a seamless integration into our current ...
CARES-Live Scheduled Maintenance - March 26, 2026 | 6PM - 9PM
All SPOCs and Technical Contacts: The CARES-Live team has scheduled maintenance for the CARES-Live application. The maintenance is scheduled for Thursday, March 26, 2026, from 6:00 PM to 9:00 PM. During this scheduled maintenance the CARES-Live team will focus on application maintenance changes that are not visible to CARES-Live users. NOT...
CWS/CMS: County Access Data (CAD) Business Objects - Issue
All SPOCs, Technical Contacts, and CAD Contacts: A service on the CWS/CMS CAD BusinessObjects (BO) server did not start correctly last night, March 24, 2026. The service was restarted this morning; however, the maximum number of connections to the database exceeded the allowed limit. This has caused the failure of some reports to complete pro...
CWS-CARES Weekly Digest - March 23, 2026
CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: In this Weekly Digest: Deadline Extended: Complete the CWS-CARES Communication Effectiveness Survey #3 by March 27, 2026 Final Reminder: Register for Stakeholder Briefing #6 on March 25,...
CDT Service Desk Bulletin – Standard Monthly OS Security Patches to SBCS Infrastructure Servers - March 28, 2026 | 6AM - 10AM
All SPOCs, Technical Contacts, and SBC Administrators: The California Department of Technology (CDT) has scheduled maintenance on Saturday, March 28, 2026, beginning at 6:00 AM and concluding at 10:00 AM. During the maintenance window, CDT will apply Standard Monthly OS Security Patches to SBCS Infrastructure Servers. There is no anticipated ...
CWS-CARES: UPDATE: SOGIE Data Field Changes for CWS-CARES V1 Launch 
CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: As we prepare for the CWS-CARES Version 1 (V1) launch in October 2026, we are sharing an important update regarding the collection and management of Sexual Orientation and Gender Identity and Expression ...
CDT Service Desk Bulletin - CGEN Vendor Verizon Scheduled Maintenance - March 20, 2026 | 2AM - 8AM
ll SPOCs and Technical Contacts in Alpine County: The California Department of Technology (CDT) has scheduled maintenance on Friday, March 20, 2026, beginning at 2:00 AM and concluding at 8:00 AM. Users at the listed site will experience interruptions in connectivity to CWS/CMS and CARES-Live within the scheduled Verizon maintenance window. ...
CWS/CMS: CDT Service Desk Bulletin – Windows Monthly Patching | April 17, 2026 8PM - April 18, 2026 1PM
ALL SPOCs, Technical Contacts and CAD Contacts: The California Department of Technology (CDT) has scheduled monthly Microsoft security patching. The patching begins on Friday, April 17, 2026, at 8:00 PM and concludes on Saturday, April 18, 2026, at 1:00 AM. The activity will cause interruptions to the Business Objects (BO) servers within the ...