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ALL SPOCs, Technical Contacts and CAD Contacts: The California Department of Technology (CDT) has scheduled maintenance of the SAFE Cloud service. The maintenance begins on Saturday, March 28, 2026, at 8:00 PM and concludes on Sunday, March 29, 2026, at 2:00 AM. The activity will cause interruptions in the SAFE Cloud service. Some Business Ob...

All SPOCs and Technical Contacts:  March 16, 2026 UPDATE: This is a reminder that there is a CWS-CARES RFA outage window scheduled for Thursday, March 19, 2026. Beginning at 5:00 PM and concluding at 8:00 PM, the RFA Greenfield production environment will be unavailable while it transitions to a secure FedRAMP (Okta) environment. After the...

CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: In this Weekly Digest: Reminder: Communication Effectiveness Survey #3 Reminder: Register for Stakeholder Briefing #6 on March 25, from 10:00 AM – 12:00 Noon CWS-CARES Pop-Up Shop #2: Full Item...

All SPOCs and Technical Contacts: Forwarding this bulletin as a “For Your Information” communication only, for CWS/CMS.  There is no expected outage for CWS/CMS due to all of the CWS/CMS users rolling over to the SOCP mainframe LPAR during the maintenance window. CARES-Live access will be impacted by this upgrade, from 1:00 PM to 3:30 PM, ...

All SPOCs and Technical Contacts: Forwarding this bulletin as a “For Your Information” communication only. There is no expected outage due to all of the CWS/CMS users rolling over to the SOC mainframe LPAR during the maintenance window. CARES-Live access will not be impacted by this upgrade. The California Department of Technology (CDT)...

All SPOCs and Technical Contacts: Forwarding this bulletin as a “For Your Information” communication only. There is no expected outage due to all of the CWS/CMS users rolling over to the SOC mainframe LPAR during the maintenance window. CARES-Live access will not be impacted by this upgrade. The California Department of Technology (CDT)...

All SPOCs, Technical and Data Quality Analyst Contacts: Beginning March 28, 2026, SCR8794 Service Provider Merge and SCR8912 SCP Merge will allow approved merges of groups of duplicates that may span across more than one county. The SCR8794 and SCR8912 DUP reports you receive will remain unchanged, as they currently identify cross-county dupl...

All Pilot County RFA Implementation Coordinators and SPOCs: The CWS-CARES team has scheduled maintenance activity for the CWS-CARES production environment for Monday, March 16, 2026, beginning at 5:00 PM and concluding at 8:00 PM. During the maintenance window, the CWS-CARES Resource Family Approval (RFA) Application Submission, Review, and A...

All Pilot County RFA Implementation Coordinators and SPOCs: The CWS-CARES team has scheduled maintenance activity for the CWS-CARES production environment for Monday, March 16, 2026, beginning at 5:00 PM and concluding at 8:00 PM. During the maintenance window, the CWS-CARES Resource Family Approval (RFA) Application Submission, Review, and A...

All SPOCs and Data Quality Analysts: The latest versions of Data Quality Fuzzy Reports for Clients and Placement Homes are now available. The Client and Placement Home Fuzzy Reports assist with manual data cleanup in CWS/CMS by providing a greater number of potential duplication matches, using “fuzzy” matching criteria, than would be possible...