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CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: In this Weekly Digest (click the link for more information): Final Reminder: Register for the CWS-CARES Stakeholder Briefing #5 _______ Final Reminder: Register for the CWS-CARES Stakeholde...

All SPOCs, Technical Contacts, and SBC Administrators: The California Department of Technology (CDT) has scheduled maintenance on Saturday, January 31, 2026, beginning at 6:00 AM and concluding at 10:00 AM. During the maintenance window, CDT will apply Standard Monthly OS Security Patches to SBCS Infrastructure Servers. There is no anticipate...

All SPOCs, Technical Contacts, and SBC Administrators: The California Department of Technology (CDT) has scheduled maintenance on Tuesday, January 20, 2026, beginning at 6:00 PM and concluding at 10:00 PM. During the maintenance window, CDT will apply system security updates to SBCS Infrastructure Netscalers. CDT is informing everyone to log ...

All SPOCs and Technical Contacts: As stated in the communication sent by CWDS Customer Relations on December 23, 2025, the CWDS Executive Leadership Team has decided to cancel the CWS-CARES Production Pilot. In place of the Production Pilot, CWS-CARES will implement a Production Simulation environment. The primary focus of CWS/CMS Release ...

ALL SPOCs, Technical Contacts and CAD Contacts: The California Department of Technology (CDT) has scheduled maintenance of the SAFE Cloud service. The maintenance begins on Saturday, January 24, 2026, at 8:00 PM and concludes on Sunday, January 25, 2026, at 2:00 AM. The activity will cause interruptions in the SAFE Cloud service. Some Busines...

All SPOCs, Technical Contacts, and CAD Contacts: A service on the CWS/CMS CAD BusinessObjects (BO) server did not start correctly last night, January 12, 2026. The service was restarted this morning, and all functionality has been restored. However, all scheduled reports did not run last night. Please review and manually rerun the missing ...

CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: In this Weekly Digest: New CWS-CARES Data Dictionary Update Available and 2026 Office Hours Schedule Reminder: Register for the CWS-CARES Stakeholder Briefing #5 CWS-CARES is Observing Martin L...

Throughout 2025, the CWS-CARES Project has held 32 Process Information Sessions to learn about new processes in CWS-CARES and how they might impact organizations. Following these sessions, each organization has time to further discuss the potential impacts and ask questions. Additional Process Information Sessions will be held early in 2026, ...

The CWS-CARES Project is in an important phase of hands-on testing. Recent usability testing provided insight into system design, and the next major milestone, Extended User Scenario Testing (EUST 3), is coming in early 2026. Together, these efforts help prepare CWS-CARES for Version 1 (V1) Go-Live. A Look Back at Usability Testing ​ From Oc...

Data Conversion is the process of bringing existing case information from CWS/CMS into CWS-CARES so counties can continue their work seamlessly when the new system goes live in October 2026. This work is done in close partnership with counties and other organizations to ensure information is carried over accurately and consistently.​ To suppo...