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ALL SPOCs, Technical Contacts and CAD Contacts: The California Department of Technology (CDT) has scheduled maintenance of the SAFE Cloud service. The maintenance begins on Saturday, December 20, 2025, at 8:00 PM and concludes on Sunday, December 21, 2025, at 2:00 AM. The activity will cause interruptions in the SAFE Cloud service. Some Busin...

All SPOCs and Technical Contacts: To assist counties with cleanup of CWS/CMS user accounts and to correctly determine the number of accounts needed in CWS-CARES, an automated approach to deactivate inactive CWS/CMS user accounts has been proposed with System Change Request (SCR) 9039. To align with CWS-CARES user account administration, the S...

CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: In this Weekly Digest (click the link for more information):  CWS-CARES Progress and Engagement Summary: November  Reminder: Product Demonstrations Now Available on the CWDS Website  _______...

All SPOCs and Technical Contacts: IBM has completed testing of Windows 11 24H2 with the CWS/CMS application. They discovered no issues and are now supporting this version of Windows. The officially supported versions of Windows are now: Windows 11 24H2 (supported through October 12, 2027) Windows 11 23H2 (supported through November 10...

What is Impacted: CWS/CMS Application On Friday, December 19, 2025, from 6:00 PM - 7:00 PM, the CDE Interface will run to update Education Provider information for public schools, private schools, and school districts in the CWS/CMS application. This update applies to CDE school information only. School information manually created by a CWS/C...

All CARES-Live and CARES-RFA County Administrators: REMINDER: The CWDS CSM Portal hosted by ServiceNow will be migrating to a secure FedRAMP-compliant data center. As a result of this migration, the CWDS CSM Portal URL will change. This migration will specifically affect the CARES-Live and CARES-RFA administrators who currently use the portal...

All SPOCs and Technical Contacts: This communication is a notification that a bulletin has been posted to the CWDS website. As a reminder, ‘CWDS Bulletins’ are located beneath the ‘Follow Our Progress’ header on the CWDS website’s home page. The bulletin provides a reminder of the update of Education Provider information in the CWS/CMS applic...

All SPOCs and Technical Contacts in Amador, Colusa, Lassen, and Mariposa Counties: The CWDS Infrastructure team is working with the California Department of Technology (CDT) and IBM to move some CWS/CMS gateway servers at the Orange Data Center. This change will occur on Tuesday, December 2, 2025, beginning at 5:00 PM and concluding at 9:30 P...

All Dedicated County SPOCs and Technical Contacts: November 24, 2025 UPDATE: The CWDS Infrastructure team appreciates your continued participation and support during this Zscaler migration project. Following our last status meeting on Friday, November 21, 2025, the team is pleased to share that they have made steady progress and are now movin...

All Pilot County RFA Implementation Coordinators and SPOCs: The CWS-CARES team has scheduled maintenance activity for the CWS-CARES production environment for Wednesday, November 19, 2025, beginning at 5:00 PM and concluding at 7:00 PM. During the maintenance window, the CWS-CARES Resource Family Approval (RFA) Application Submission, Review,...