CWDS Search

The CWS-CARES Project has several important user testing activities scheduled over the coming months. These testing periods allow organizations to engage directly with the system, provide feedback on its design, and help ensure readiness for CWS-CARES Version 1 (V1) Go-Live. ​ Usability Testing: October – December 2025 ​ The Project will c...

What happens when multiple users make edits to the same case at the same time in CWS-CARES?​ One of the many improvements in the new CWS-CARES system is how it handles concurrency—that is, when multiple users are working on the same case at the same time. In the CWS/CMS system, Optimistic Concurrency (OC) is a major challenge: if two people ope...

All Pilot County RFA Implementation Coordinators and SPOCs: The CWS-CARES team has scheduled maintenance activity for the CWS-CARES production environment for Friday, January 9, 2026, beginning at 6:00 AM and concluding at 8:00 AM. During the maintenance window, the CWS-CARES Resource Family Approval (RFA) Application Submission, Review, and ...

All SPOCs, Technical Contacts, and CAD Contacts: The CWDS Project received reports this morning of users receiving error messages when attempting to retrieve Business Objects reports. The CWDS Infrastructure team and IBM researched this issue and they determined that this issue began on December 28, 2025. The reports issue is now resolved....

Batch Merge and Data Cleanses are scheduled on a Weekly, Bi-Monthly, Semi-Annual, and Manually Directed basis. For information regarding the Batch Merge & Data Cleanse Schedule, Cleansing Instructions, Issues List, FAQs, and other information, please visit the https://cwds.ca.gov/DQP For additional information regarding the Batch Merge...

In this Weekly Digest (click the link for more information):  CWS-CARES Explorer Volume 2, Issue 4 – December 2025 CWS-CARES Progress and Engagement Summary: December 2025 The CWS-CARES Infographics, Slogans, and Flyers Webpage is Now Live! Happy New Year from CWS-CARES! _______ CWS-CARES Explorer Volume 2, Issue 4 – December...

All SPOCs: December 24, 2025 UPDATE: The California Department of Education - Updated Providers List communication that was sent on Tuesday, December 23, 2025, included the wrong version of the List of Closed Schools. Please use the spreadsheet attached to today’s updated communication, dated “2025-12-19”, for your review. We apologize for...

Child Welfare Leadership, CWS-CARES Points of Contact: SPOCs, Implementation Coordinators, OCM Coordinators, Probation Points of Contact, Tribe Points of Contact: Following our October 29, 2025, communication regarding the federal shutdown, APDU, and funding impacts, and in response to recent feedback from our federal partners, strategic adju...

All Dedicated County SPOCs and Technical Contacts: December 22, 2025 UPDATE: The CWDS Infrastructure team thanks everyone for their continued collaboration with the Zscaler implementation project. Below is the recount from the latest Zscaler User Group meeting on Friday, December 19, 2025: Zscaler Release Date The CWDS Infrastructure te...

All SPOCs and Technical Contacts: The CARES-Live team has scheduled maintenance for the CARES-Live application. The maintenance is scheduled for Thursday, December 18, 2025, from 6:00 PM to 9:00 PM. During this scheduled maintenance the CARES-Live team will focus on application maintenance changes that are not visible to CARES-Live users. ...