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CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: In this Weekly Digest (click the link for more information): Register Now: CWS-CARES Stakeholder Briefing #5  Reminder: CWS-CARES Nine-Month County Readiness Checkpoint Meetings  December Holid...

December 15, 2025 UPDATE: The CWDS Infrastructure team expresses their appreciation for those who have joined the weekly Zscaler User Group meetings in November and December and for your continued engagement. Your participation helps keep our efforts on track to quickly identify and address any issues that arise. Here are the newest questions...

All Pilot County RFA Implementation Coordinators and SPOCs: The CWS-CARES team has scheduled maintenance activity for the CWS-CARES production environment for Tuesday, December 16, 2025, beginning at 6:00 AM and concluding at 8:00 AM. During the maintenance window, the CWS-CARES Resource Family Approval (RFA) Application Submission, Review, a...

All Dedicated County SPOCs and Technical Contacts: December 12, 2025 UPDATE: The CWDS Infrastructure team successfully deployed the second of two network changes last night. Validation testing confirmed that the degraded initial login to the CWS/CMS application has been resolved. Users should not experience longer than usual connection time w...

All Dedicated County SPOCs and Technical Contacts: The CWDS Infrastructure team deployed the first of two network changes last night. This change is causing a delay for users in some Dedicated Counties when they initially login to the CWS/CMS application. The extended login process takes impacted users an average of three to 25 seconds longer...

All SPOCs and Technical Contacts: EFFECTIVE December 15, 2025, CWS-CARES Interim RELEASE 0.17.1 PRODUCTION RELEASE IS PLANNED TO MOVE INTO PRODUCTION The CWS-CARES team has scheduled release activity that will interrupt connectivity to the CWS-CARES Resource Family Approval (RFA) Application Submission, Review, and Approval Process for pil...

All SPOCs, Technical Contacts, and SBC Administrators: The California Department of Technology (CDT) has scheduled maintenance on Saturday, December 27, 2025, beginning at 6:00 AM and concluding at 10:00 AM. During the maintenance window, CDT will apply Standard Monthly OS Security Patches to SBCS Infrastructure Servers. There is no anticipat...

ALL SPOCs, Technical Contacts and CAD Contacts: The California Department of Technology (CDT) has scheduled maintenance of the SAFE Cloud service. The maintenance begins on Saturday, December 20, 2025, at 8:00 PM and concludes on Sunday, December 21, 2025, at 2:00 AM. The activity will cause interruptions in the SAFE Cloud service. Some Busin...

All SPOCs and Technical Contacts: To assist counties with cleanup of CWS/CMS user accounts and to correctly determine the number of accounts needed in CWS-CARES, an automated approach to deactivate inactive CWS/CMS user accounts has been proposed with System Change Request (SCR) 9039. To align with CWS-CARES user account administration, the S...

CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: In this Weekly Digest (click the link for more information):  CWS-CARES Progress and Engagement Summary: November  Reminder: Product Demonstrations Now Available on the CWDS Website  _______...