All SPOCs, Technical Contacts, and CAD Contacts:
The CWDS Project received reports this morning of users receiving error messages when attempting to retrieve Business Objects reports. The CWDS Infrastructure team and IBM researched this issue and they determined that this issue began on December 28, 2025.
The reports issue is now resolved. Business Objects users should be able to access their reports without any issues.
Action Required
Review and validate your Business Objects reports.
If users experience any issues with CWS/CMS or with Business Objects, please follow your county process for reporting issues or you may contact the IBM Boulder Help Desk at 1-800-428-8268.