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CWS/CMS: Remote County Testing of Release 9.8 Changes to Prepare CWS/CMS for ‘Read-Only’ Mode
ALL SPOCs and TRAINING CONTACTS: The Child Welfare Digital Services (CWDS) Office is requesting county staff to participate in the Release 9.8 County Test Workshop (CTW).  Release 9.8 is scheduled for delivery to the counties on July 11, 2026. The CTW for Release 9.8 will be conducted in a remote setting, via Server Based Computing (SBC) s...
CWS-CARES Implementation Update: Timeline and Implementation Lead Assignments 
CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: As we move closer to the statewide launch of CWS-CARES this October, we want to provide you with an update on our implementation roadmap and the team dedicated to supporting your organizations through th...
New Resource: The CWS-CARES FCED Hub - REMINDER
Regional Training Academy Leads: April 16, 2026 UPDATE: Reminder: Send an email to the CWDS Customer Relations mailbox at CWS_CustRel@otsi.ca.gov to request CWS-CARES FCED Hub access for RTA staff. _______________________________________________________________________________ The CWS-CARES Project recently launched the FCED Hub, a cent...
CWS/CMS: CDT Service Desk Bulletin – Standard Monthly OS Security Patches to SBCS Infrastructure Servers
All SPOCs, Technical Contacts, and SBC Administrators: The California Department of Technology (CDT) has scheduled maintenance on Saturday, April 25, 2026, beginning at 6:00 AM and concluding at 10:00 AM. During the maintenance window, CDT will apply Standard Monthly OS Security Patches to SBCS Infrastructure Servers. There is no anticipated ...
CWS/CMS: CDT Service Desk Bulletin – Windows Monthly Patching - REMINDER
ALL SPOCs, Technical Contacts and CAD Contacts: The California Department of Technology (CDT) has scheduled monthly Microsoft security patching. The patching begins on Friday, April 17, 2026, at 8:00 PM and concludes on Saturday, April 18, 2026, at 1:00 AM. The activity will cause interruptions to the Business Objects (BO) servers within the ...
CDT Service Desk Bulletin - SAFE Cloud Service Scheduled Maintenance
ALL SPOCs, Technical Contacts and CAD Contacts: The California Department of Technology (CDT) has scheduled maintenance of the SAFE Cloud service. The maintenance begins on Saturday, April 25, 2026, at 8:00 PM and concludes on Sunday, April 26, 2026, at 2:00 AM. The activity will cause interruptions in the SAFE Cloud service. Some Business Ob...
Last Chance to Order – CWS-CARES Pop-Up Shop Closes This Friday!
CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: We are in the final stretch of the CWS-CARES Pop-Up Shop #2 which closes at the end of this week. We’ve received 24 orders to date, but we have 11 items that are currently "at risk" of cancellation becau...
CWS-CARES Weekly Digest - April 13, 2026
CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: In this Weekly Digest: One Week Left to Purchase from the CWS-CARES Pop-Up Shop! Registration Now Open for CWS-CARES Stakeholder Briefing #7 Updated Environment Matrix for User Access CWS-CAR...
CWS/CMS: Scheduled CAD / Business Objects Servers Software Upgrade
All SPOCs, Technical Contacts, and CAD Contacts: The CWDS Infrastructure team and the California Department of Technology (CDT) have scheduled a software upgrade on the CAD/Business Objects (BO) servers. The upgrade window is scheduled for Thursday, April 9, 2026, beginning at 6:00 PM and concluding at 9:00 PM. CAD Business Objects (BO) / ...
CWS/CMS: End-date of Inactive CWS/CMS User Logins for CWS-CARES Readiness – UPDATE
All SPOCs and Technical Contacts: April 7, 2026 UPDATE: After a one-month hiatus for March, the automated process to end‑date inactive CWS/CMS user logins has resumed for April. The new reports were generated and saved to SAFE on Tuesday, April 7, 2026. The SAFE file is titled, “SCR9039_END-DATE_USERID_2026-04-07.xlsx.” REMINDER: this is the ...