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All SPOCs and Technical Contacts: May 7, 2026 UPDATE: The automated process to end‑date inactive CWS/CMS user logins continues in May. The new reports were generated and saved to SAFE on Thursday, May 7, 2026. The SAFE file is titled, “SCR9039_END-DATE_USERID_2026-05-07.xlsx.” REMINDER: this is the first month will list CWS/CMS user accounts ...

All SPOCs and Technical Contacts: The California Department of Technology (CDT) has scheduled maintenance on Sunday, May 10, 2026, beginning at 9:00 AM and concluding at 12:00 PM. During the maintenance window, the OTech Open System Storage team will be updating the firmware on the Gold Camp STaaS NetApp Storage. There is no anticipated outag...

Salesforce Webinar Recording Participants: Thank you for your participation in the Salesforce Recorded Webinar on April 9, 2026. We appreciate the time you took to join the session and share your feedback. Following feedback from our county partners, we have decided not to release the recent webinar recording. As the session focused on gen...

ALL SPOCs, Technical Contacts and CAD Contacts: The California Department of Technology (CDT) has scheduled critical maintenance of the SAFE Cloud service. The maintenance is on Wednesday, May 6, 2026, beginning at 10:00 PM and concluding at 10:30 PM. The activity will cause interruptions in the SAFE Cloud service. Some Business Objects (BO) ...

All SPOCs, Technical Contacts, and SBC Administrators: May 5, 2026 UPDATE: In addition to the warning message issue, a second issue within the Server Based Computing (SBC) / Citrix environment was discovered. This second issue was a “High Level Problem Occurred” message. Unlike the first issue, users who encountered the second issue were bloc...

All Pilot County RFA Implementation Coordinators and SPOCs: The CWS-CARES team has scheduled maintenance activity for the CWS-CARES production environment for Friday, May 8, 2026, beginning at 6:00 AM and concluding at 8:00 AM. During the maintenance window, the CWS-CARES Resource Family Approval (RFA) Application Submission, Review, and Appr...

CARES SPOCs, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership: Reminder: Register for CWS-CARES Stakeholder Briefing #7  Court Reports Development: Templates and Resources Update  The April 2026 Progress and Engagement Summary is Now Available  CWS-CARES Freq...

ALL SPOCs and TRAINING CONTACTS: May 1, 2026 update: This is a reminder that the deadline to register for the R9.8 County Test Workshop (CTW) is May 19, 2026. Additionally, we want to ensure all potential testers are aware of the database cutoff date in advance. The last day to enter data into CWS/CMS and have it included in CTW is May 12,...

CWS-CARES SPOCs: May 1, 2026 UPDATE: This is an update to the February 19, 2026, communication requesting participants for Data Conversion Mock Cycles 1 and 2.  Mock Cycle 2 is the next full load of organization data from CWS/CMS and select systems into CWS-CARES for review. This validation helps confirm that real-world records appear accu...

All SPOCs and Advanced Planning Document (APD) contacts: This is a questionnaire that guides APD Coordinators and program staff through providing a thorough use case for External Systems APDs. California Title IV-E Agencies requesting to implement or maintain an external system should be submitting an APD package, including a QuEST with all s...