CDT Service Desk Bulletin – OTech Managed Storage as a Service (StaaS) upgrade at Gold Camp - May 10, 2026 | 9AM - 12PM

All SPOCs and Technical Contacts:

The California Department of Technology (CDT) has scheduled maintenance on Sunday, May 10, 2026, beginning at 9:00 AM and concluding at 12:00 PM. During the maintenance window, the OTech Open System Storage team will be updating the firmware on the Gold Camp STaaS NetApp Storage. There is no anticipated outage for this maintenance.

Action Required

If users experience any issues with CWS/CMS, please follow your county process for reporting issues or you may contact the IBM Boulder Help Desk at 1-800-428-8268.

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