CARES SPOCs, CARES Technical Contacts, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership:
We are sharing an important update regarding the CWS-CARES Production Simulation (Prod Sim) and other environments as we track toward our CWS-CARES Version 1 Go-Live on October 26, 2026.
CWS-CARES Prod Sim (CARES 100) will be continuously enhanced with planned, coordinated releases leading up to the October Go-Live. The final CWS-CARES V1 Production environment will reflect the latest code deployed in Prod Sim; consequently, Prod Sim's exact features will evolve over the coming months.
A primary objective of Prod Sim is to validate system functionality in place of a traditional pilot, ensuring that the statewide deployment of CWS-CARES maintains our commitment to child safety. Prod Sim provides the most accurate, up-to-date representation of the system available. We recommend that organizations actively utilize Prod Sim to support readiness and enable staff to test and validate. Please note that while Prod Sim reflects the core design, we are continuously fixing defects ahead of launch. Detailed communications will be shared by July 6 to outline the exact features and fixes included in the V1 release versus those scheduled for post-Go-Live.
Attached to this email is a detailed document outlining the current capabilities, limitations, and system status as of June 22, 2026, for CWS-CARES Prod Sim and other environments. This resource is designed to provide clarity on what to expect, what has changed, and how to understand the current system behavior.
Please note that the attachment is a living document. We will refresh this framework regularly, with the next updates scheduled for July 6 and August 4.
The attached document covers:
Prod Sim
- June 22nd User Onboarding & Objectives: An overview of the June 22 Production Simulation onboarding group, their designated objectives, and the schedule for subsequent July onboarding. This includes a summary of the adjustments made to the original onboarding requests and the plan forward.
- Known & Expected Issues, Current System Behavior: Highlights of known and expected issues, and current system behaviors users might encounter, focusing primarily on data-related issues.
- Resolved Issues: A summary of resolved bugs and defects. Users should report these if any unexpected behavior persists within these specific areas.
- Open/Reported Issues, Capabilities Not Available on June 22: A generalized overview of current Prod Sim issues classified by subject area; please note this does not represent the entirety of all reported active issues.
- Forms Status: A dedicated status update on the readiness and functionality of project forms.
Environment Specifications
- We are sharing information on the current operational status and specifications of the CWS-CARES environments including the configuration, data sets, access rights, and feature availability.
We acknowledge how critical these environment insights are to your planning, and we remain fully committed to partnering with you to ensure a smooth transition. We will continue to keep you informed with our next update scheduled for July 6. Thank you for your ongoing commitment to preparing your teams for the V1 Go-Live.
Action Required
No action is required.
Please contact Customer Relations for questions: CWS_CustRel@otsi.ca.gov