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December 2024 Workstation Patches All Co-Existent County SPOCs and Technical Contacts: As requested, here is the list of patches that IBM tested and applied to the Dedicated County Workstations for November 2024: MS Windows 10 22H2 Patches MS24-DEC: Cumulative Update for Windows 10 Version 22H2 - Windows 10 Version 22H2 - KB5048652 (x64) C...

All SPOCs and Technical Contacts: December 24, 2024 UPDATE:  The issue with the IBM Help Desk Phone System is still being investigated, and it is expected to take a few days to resolve. As a temporary solution, please use the alternate phone number provided below to reach the IBM Help Desk. Alternate Phone Number:  1-855-479-3365   Pleas...

The role of the CWS-CARES Implementation Coordinator (IC) is very important to the successful implementation of CWS-CARES. An IC serves as the primary point of contact between their county, tribe, or organization and the project Implementation Team. The IC works closely with a designated CWS-CARES Implementation Lead (IL) to conduct, manage, ...

The Indian Child Welfare Act (ICWA) is a federal law enacted in 1978 to protect the best interests of Native American children and promote the stability and security of Native American tribes and families. The ICWA establishes minimum Federal standards for the removal of Indian children, delineates the roles of State and Tribal governments in ch...

The California Department of Social Services (CDSS) is the project sponsor and participates in various areas of the CARES project.  Subject matter experts from Accounting, Fiscal, Legal and Program provide input and policy guidance on development activities.  ​ ​The Child Welfare System Branch (CWSB) is responsible for representing the CDSS a...

Current State - Context In the current CWS/CMS system, addresses are not validated when they are entered. This can cause problems if there are errors, or if the address does not exist.  New CWS-CARES Feature  ​In CARES V1, users will enter the address, search, and then select the correct one from a validated list. The goal of validating...

Data conversion is the technical process of moving data from one format to another so that it becomes compatible with CARES V1. This ensures that historical data from legacy systems, including CWS/CMS, CARES-Live, which includes CANS data, and other selected systems will be available to use in CARES V1. Data conversion follows an incremental dev...

The CWS-CARES project team is partnering with Evident Change to build the Structured Decision Making (SDM) Interface. Today, workers complete the following assessments using Evident Change’s Web SDM: Hotline Assessments at Intake Both Safety and Risk Assessments (in home, substitute, and congregate care provider) during Investigations Re...

County Consultants are subject matter experts (SMEs) representing the interests of counties. There are currently 24 County Consultants representing 14 counties actively participating as a SME in policy, program requirements, outcome measures, and county user needs and preferences. They serve across more than a dozen project teams, such as Intake...

As CWS-CARES moves towards Go-Live, we continue to receive inquiries from users like you from across the State. We welcome your questions because they give us an opportunity to better track which questions are being asked frequently so that we can proactively draft communications and ensure the response is disseminated widely. ​ If you have a...