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All Pilot County RFA Implementation Coordinators and SPOCs: The CWS-CARES team has scheduled maintenance activity for the CWS-CARES production environment for Thursday, October 17, 2024, beginning at 6:00 AM and concluding at 8:00 AM. During the maintenance window, the CWS-CARES Resource Family Approval (RFA) Application Submission, Review, and...

All Pilot County RFA Implementation Coordinators and SPOCs: The CWS-CARES team has scheduled maintenance activity for the CWS-CARES production environment for Thursday, October 17, 2024, beginning at 6:00 AM and concluding at 8:00 AM. During the maintenance window, the CWS-CARES Resource Family Approval (RFA) Application Submission, Review, and...

ALL SPOCs, Technical Contacts and CAD Contacts: The California Department of Technology (CDT) has scheduled maintenance of the SAFE Cloud service. The maintenance begins on Saturday, October 19, 2024, at 8:00 PM and concludes on Sunday, October 20, 2024, at 2:00 AM. The activity will cause interruptions in the SAFE Cloud service. Some Busines...

All SPOCs, Technical Contacts, and Training Contacts: The Release 9.5 (R9.5) CTW Final Status Incident Report (VB6) has been posted to the CWDS website. You can locate the document here: Release 9.5 | Child Welfare Digital Services (ca.gov). For questions regarding this document please contact Customer Relations. Action Required None at ...

All SPOCs and Training Coordinators:    September 26, 2024 UPDATE: Prior to November 2023, a CWS/CMS user was able to automatically access the Training Portal through the CWS/CMS application via the help dropdown menu and the auto-login feature. When the Training Portal was migrated to the new CWDS website on November 3, 2023, this feature was...

All Co-Existent County CWS SPOCs, Technical Contacts, and SBC Administrators; All Probation SPOCs, Technical Contacts, and SBC Administrators: Citrix has identified vulnerabilities in older versions of the Citrix Workspace App for Windows. Citrix strongly recommends that customers upgrade the workspace to the supported versions listed in the bu...

All SPOCs, Technical Contacts, and Training Contacts: The Release 9.5 (R9.5) CTW Final Status Incident Report (VB6) has been posted to the CWDS website.  You can locate the document here: Release 9.5 | Child Welfare Digital Services (ca.gov). For questions regarding this document please contact Customer Relations.. Action Required None...

All SPOCs: The Office of Technology and Solutions Integration (OTSI) has decided to phase out the use of WebEx and will use, instead, Microsoft Teams exclusively for all virtual meetings. Child Welfare Digital Services (CWDS) plans to make the move to Microsoft Teams by Monday, September 30, 2024. Organizations will see many CWDS project mee...

To: CARES SPOCs and Implementation Coordinators  CC: County, Tribe, Probation, and State Leadership, OCM Coordinators, Specific CWDA Staff Related to Child Welfare   We are pleased to share the CARES Explorer - September 2024 issue, the newsletter for staying up to date on the CWS-CARES project. This is sent directly to our key stakeholders...

All SPOCs and Technical Contacts: The Interstate Compact on the Placement of Children (ICPC) requires certain forms to be completed to act as a contract and placement documentation for children being placed out of state into a relative, foster, parent, adoptive, or residential placement. ICPC forms must be created in CWS/CMS within a child’s ca...