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All SPOCs and Training Contacts: The Child Welfare Digital Services (CWDS) Office is requesting county staff to participate in the Release 9.6 County Test Workshop (CTW). Registered testers will participate in the testing of Release 9.6 Data Quality SCRs, which is scheduled for delivery to the Counties on May 17, 2025. The CTW for Release 9.6 ...

Release 9.5 will be implemented on Saturday, December 14, 2024 The application outage begins on Saturday, December 14, 2024, at 5:00 AM and will most likely complete around 11:00 AM. Users will not be able to access the CWS/CMS application during this period. All application updates will be applied during this outage and should be available onc...

All SPOCs, Technical Contacts, and CAD Contacts: December 11, 2024 UPDATE 2: The BO production environment was experiencing congestion and running slowly this morning. As a result, the BO team performed a reboot at 11:30 AM. The reboot was successful, and everything is now functioning properly. _______________________________________________...

All SPOCs and Technical Contacts: The CARES-Live team has scheduled maintenance for the CARES-Live application. The maintenance is scheduled for Thursday, December 19, 2024, from 6:00 PM to 8:00 PM. During this scheduled maintenance the CARES-Live team will focus on application maintenance changes that are not visible to CARES-Live users. ...

All SPOCs and Technical Contacts On Friday, December 6, 2024, the list of Education Providers in the CWS/CMS application was updated with data obtained from the California Department of Education (CDE). During this update, several Education Providers in the application were end dated. This occurs whenever an existing CWS/CMS Education Provider ...

All SPOCs, Technical Contacts, and CAD Contacts: December 6, 2024 UPDATE:  The CWDS Office and IBM have scheduled an outage for the Business Objects (BO) server to update the branding on the Business Intelligence login screen. Following the update, the branding will return to the normal CWDS branding instead of the generic SAP screens. The sc...

ALL SPOCs, Technical Contacts and CAD Contacts: The California Department of Technology (CDT) has scheduled maintenance of the SAFE Cloud service. The maintenance begins on Saturday, December 14, 2024, at 8:00 PM and concludes on Sunday, December 15, 2024, at 2:00 AM. The activity will cause interruptions in the SAFE Cloud service. Some Busines...

To: Child Welfare Directors, Child Welfare Director-Alternates, Tribal Leadership, Probation Leadership, and Core Constituents  CC: All CARES SPOCs and Implementation Coordinators Child Welfare Leadership and Core Constituents, As part of our ongoing effort to provide you greater insight into upcoming meetings for the CWS-CARES project, pl...

All Pilot County RFA Implementation Coordinators and SPOCs: The CWS-CARES team has scheduled maintenance activity for the CWS-CARES production environment for Wednesday, December 11, 2024, beginning at 5:00 PM and concluding at 7:00 PM. During the maintenance window, the CWS-CARES Resource Family Approval (RFA) Application Submission, Review, a...

CWS-CARES SPOCs Implementation Coordinators, OCM Coordinators and Core Constituent Points of Contact: We have created two new resources to help you understand the CWS-CARES user feedback process and effectively communicate within your organization about CWS-CARES.   Attached, you will find:  Core Constituent Infographic: A guide to understan...