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All SPOCs and Technical Contacts: September 3, 2024 UPDATE:  The IBM team implemented the fix for incident ticket IN11723987 in production on Saturday, August 31, morning as scheduled. The implementation was successful with no issues. If a county continues to experience an issue, please contact the IBM Help Desk at 800-428-8268 for assistance. ...

All SPOCs, Technical Contacts, and CAD Contacts: The CWS/CMS CAD BusinessObjects (BO) server was unavailable last night, September 2, 2024. It was rebooted this morning at 7:30 AM, and the service was restored. However, no scheduled reports were run this morning, but the scheduler is now running and will catch up soon. Therefore, you may experi...

The California Health and Human Services Agency, Office of Systems Integration (OSI), Child Welfare Digital Services (CWDS) is committed to promoting and protecting the privacy rights of individuals, as enumerated in Article 1 of the California Constitution, the Information Practices Act of 1977, and other state and federal laws. ...

Use Policy Thank you for visiting the State of California's web site and reviewing our Use Policy. You should also be aware that the State has a Privacy Policy, also available on this web site. The State wants you to know about the collection, use, security, and access to information that may be obtained through use of the S...

The State of California's website has been developed in compliance with Section D of the California Government Code 11135. Code 11135 requires that all electronic and information technology developed or purchased by the State of California Government is accessible to people with disabilities. There are various types of physical disabil...

Funding What is Title IV-E and how does it relate to Probation? Title IV-E is the portion of the federal Social Security Act that makes federal money available to states for foster care and adoption programs. Title IV-E provides funding for administrative activities as they relate to foster care of the potential need f...

CWS/CMS Website How do I get access to the County Logon area of the CWS/CMS Website? How do I get access to the County Logon area of the CWDS website? Navigate to cwds.ca.gov. NOTE: If you already have a login to the CWS/CMS Portal Page, you can use the same login credentials. Click Login. Enter your register...

Help Desk The Probation Help Desk (also known as the Boulder IBM Help Desk). They are available 24/7 (24 hours a day, 7 days a week). When calling the Help Desk, please identify yourself as a "probation user". The Probation Help Desk can be reached at: Telephone: 1-800-428-8268

SBC Tokens Who do I contact if I have a problem with my SBC token? For SBC Token Problems, contact the Probation Help Desk (also known as the Boulder IBM Help Desk). They are available 24/7 (24 hours a day, 7 days a week). When calling the Help Desk, please identify yourself as a "probation user". The Probation Help De...

NYTD What are the reporting periods for the NYTD report? National Youth in Transition Database (NYTD) information is reported bi-annually on a federal fiscal year to the Administration for Children and Families (ACF). For further information, visit California National Youth in Transition Database. What is the NYTD Q...