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EUST 2 Survey Follow-Up – Training Requirement
Registered EUST 2 Participants:
Thank you for your participation in the recently distributed Brief Survey for EUST 2 Planning. As we continue to prepare for the upcoming EUST 2 period, CWDS Project Leadership wishes to ensure that all testers have the best possible experience while participating in EUST 2. Part of ensuring a successful testing ...
CWDS Website Update – CWS-CARES Public Library
All SPOCs:
We are pleased to announce a new resource available on the CWDS public website called the CWS-CARES Public Library. This new resource is designed to provide you with quick and easy access to articles about CWS‑CARES Product Features, Service Areas, Milestones, Teams & Roles, Data & Interfaces, and other important topics.
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CARES-Live Scheduled Maintenance - Feb. 27, 2025 | 6 PM - 8 PM
All SPOCs and Technical Contacts:
The CARES-Live team has scheduled maintenance for the CARES-Live application. The maintenance is scheduled for Thursday, February 27, 2025, from 6:00 PM to 8:00 PM. During this scheduled maintenance the CARES-Live team will focus on application maintenance changes that are not visible to CARES-Live users.
NO...
CDT Service Desk Bulletin - CGEN Vendor Verizon Scheduled Maintenance, Feb.19, 2025 | 12 AM - 6 AM
All SPOCs and Technical Contacts in Mariposa County:
The California Department of Technology (CDT) has scheduled maintenance on Wednesday, February 19, 2025, beginning at 12:01 AM and concluding at 6:00 AM. Users at the listed site will experience a one-hour interruption in connectivity to CWS/CMS and CARES-Live within the scheduled Verizon mai...
Updated CWS/CMS Workstation Commercial Off the Shelf (COTS) Install Options Guide
All SPOCs and Technical Contacts:
The CWS/CMS Workstation Commercial Off the Shelf (COTS) Install Options guide has been updated to version 7.3. The date of this updated guide is February 5, 2025. IBM/Kyndryl have loaded this updated guide to the Co-Existent Counties’ shared folder (CodeDist\COTS_Software\Windows_11) If a Co-Existent County doe...
CWS-CARES Stakeholder Briefing #2 – UPDATE
To: Child Welfare and Probation CARES SPOCs and Child Welfare Implementation Coordinators
CC: County, Tribe, Probation, and State Leadership, and OCM Coordinators
February 14, 2025 UPDATE: We would like to notify everyone that the January 2025 Q&A (PDF) is now posted to the website. CWS-CARES Stakeholder Briefings | Child Welfare Digital...
CWS-CARES Data Dictionary Update and Next Steps
To: External Systems Points of Contact and CARES SPOCs
CC: County Leadership, CARES Implementation Coordinators, and OCM Coordinators
This email provides an update on the CWS-CARES Data Dictionary information previously communicated to External Systems Points of Contact and CARES SPOCs on September 27, 2024.
Current Status:
The CWS-CARES...
CWS/CMS: Scheduled System Change Request (SCR) Website Maintenance
All SPOCs:
The CWDS Office and IBM have scheduled a patch update for the System Change Request (SCR) website. The patch window is scheduled for Wednesday, February 12, 2025, beginning at 7:00 PM and concluding at 11:00 PM. The SCR website will be unavailable for approximately one hour within the patch update window.
Action Required
No actio...
CWS/CMS: CDT Service Desk Bulletin - GC IBM SVC upgrade
All SPOCs and Technical Contacts:
The California Department of Technology (CDT) has scheduled maintenance on Sunday, February 2, 2025, beginning at 7:00 AM and concluding at 11:00 AM. During the maintenance window, there is no anticipated outage.
Action Required
If users experience any issues with CWS/CMS, please follow your county process ...
CWS/CMS County Access Data (CAD) Business Objects - Issue
All SPOCs, Technical Contacts, and CAD Contacts:
The CWS/CMS CAD BusinessObjects (BO) server was unavailable last night, January 29, 2025. It was rebooted this morning at 10:10 AM, and the service was restored. The Search indexing caused logging issues for the DB2. Therefore, the Search indexing has been temporarily paused until the issue is re...