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All SPOCs and Technical Contacts: The CARES-Live team has scheduled maintenance for the CARES-Live application. The maintenance is scheduled for Thursday, April 24, 2025, from 6:00 PM to 8:00 PM. During this scheduled maintenance the CARES-Live team will focus on application maintenance changes that are not visible to CARES-Live users. NOTE:...

As you know, the CWS-CARES Implementation Team is currently soliciting volunteers to participate in the CARES V1 Pilot. Over the past couple of days, we have started to receive clarifying questions about the Pilot Plan from counties who are considering volunteering. While we are responding to these questions individually, we also thought it w...

In the future, RFA (Resource Family Approval) features will be integrated directly into CWS-CARES, eliminating the need for separate county systems like Binti. Once CWS-CARES is fully operational, existing county RFA systems will be decommissioned.  ​ ​Data conversion from current RFA systems to CWS-CARES is underway. Counties with eligible s...

As part of the holistic design process, Core Constituents have been participating in prototype demonstrations and giving feedback to improve the user experience. During Prototype Demonstrations, Core constituents review prototypes, or pre-build designs of CWS-CARES, that represent system functionality. Then they provide early feedback on user ex...

What is holistic design?​ The holistic design approach considers the larger Child Welfare ecosystem in which the product exists, and the relationships between functional areas of the product. With holistic design, milestones will be grouped into Process Areas, so that reviews of the CWS-CARES system are conducted in the context of overall bus...

Case Management involves processes to identify, provide, monitor, and evaluate the services and decisions necessary to reduce the risk of harm to the child. Activities include everything from the opening of the case, whether court-monitored or voluntary, through the closure and some aftercare services.  Milestones Related to Case Management CW...

To support the learning journey from CWS/CMS to CARES, the Implementation Training team has devoted itself to creating, building, and delivering an effective training program to prepare users to complete their work processes in CARES beginning the day of Go-Live.​ Early CARES training audience analysis indicated that a blended learning approa...

All SPOCs and Technical Contacts: April 22, 2025 UPDATE: The California Department of Technology (CDT) has restored access to the Cisco AnyConnect Virtual Private Network (VPN). ___________________________________________________ There are reports that the Cisco AnyConnect Virtual Private Network (VPN) is inaccessible. The CWDS Infrastruc...

All SPOCs and Technical Contacts: April 17, 2025 UPDATE: The California Department of Technology (CDT) has reported that the Cisco AnyConnect VPN service has been restored. VPN service should now be available. Please report to the IBM Help Desk if you encounter issues with VPN access. ___________________________________________________________...

All SPOCs, Technical Contacts, SBC Admins, and Training Contacts: April 16, 2025 UPDATE: The California Department of Technology (CDT) reported that the Cisco AnyConnect VPN service was restored yesterday. VPN access should be accessible now. ________________________________________________________________ The California Department of Techn...