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All SPOCs and Technical Contacts: The California Department of Technology (CDT) has scheduled maintenance on Sunday, June 1, 2025, beginning at 9:00 AM and concluding at 12:00 PM. During the maintenance window, the OTech Open System Storage team will be updating the firmware on the Gold Camp STaaS NetApp Storage. There is no anticipated outage ...

All SPOCs and Technical Contacts: May 30, 2025 at 8:05 AM - UPDATE: The California Department of Technology (CDT) has reported that service has been successfully restored. If you are still experiencing any connectivity issues, please contact the IBM Help Desk. __________________________________________________________________________________...

All SPOCs and Technical Contacts: The CARES-Live team has scheduled maintenance for the CARES-Live application. The maintenance is scheduled for Thursday, May 29, 2025, from 6:00 PM to 8:00 PM. During this scheduled maintenance the CARES-Live team will focus on application maintenance changes that are not visible to CARES-Live users. NOTE:...

All SPOCs, Technical Contacts, and SBC Administrators: The California Department of Technology (CDT) has scheduled maintenance on Saturday, May 31, 2025, beginning at 6:00 AM and concluding at 10:00 AM. During the maintenance window, CDT will apply Standard Monthly OS Security Patches to SBCS Infrastructure Servers. There is no anticipated outa...

All CWS SPOCs and Technical Contacts: As of April 2025, the CWS/CMS IBM (Boulder) Help Desk has transitioned from using Maximo to a new asset management software, Gestionnaire Libre de Parc Informatique (GLPI). This has resulted in a change to the ticket naming convention.  CWS/CMS IBM (Boulder) Help Desk tickets are now an eight-digit num...

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All SPOCs and Training Contacts The Child Welfare Digital Services (CWDS) Office is requesting county staff to participate as Subject Matter Experts (SMEs) in the Release 9.8 (R9.8) Business Needs Analysis (BNAs) meetings and Joint Application Design (JAD) to give feedback on issues. SMEs will participate in R9.8 activities, tentatively schedul...

All SPOCs and Data Quality Analysts: We had significant Data Quality (DQ) milestones completed this past weekend! Counties have performed over a million Manually-Directed data quality SCR updates (1,019,762 to be exact) since 2021. This is where counties review and approve files for batch updates/merges. Additionally, over 1.5 million Education...

All Dedicated County SPOCs and Technical Contacts: The CWDS Infrastructure Team will perform maintenance on the Dedicated County State Proxy. CWDS and Kyndryl will replace expiring certificates on proxy servers and CMS workstations. The maintenance window begins on Friday, May 2, 2025, 5:00 PM, and concludes on Sunday May 4, 2025, at 7:00 PM. D...

All Pilot County RFA Implementation Coordinators and SPOCs: The CWS-CARES team has scheduled maintenance activity for the CWS-CARES production environment for Tuesday, April 29, 2025, beginning at 5:00 PM and concluding at 7:00 PM. During the maintenance window, the CWS-CARES Resource Family Approval (RFA) Application Submission, Review, and Ap...