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CWS/CMS: CDT Service Desk Bulletin – Standard Monthly OS Security Patches to SBCS Infrastructure Servers - March 29, 2025 | 6 AM - 10 AM
All SPOCs, Technical Contacts, and SBC Administrators:
The California Department of Technology (CDT) has scheduled maintenance on Saturday, March 29, 2025, beginning at 6:00 AM and concluding at 10:00 AM. During the maintenance window, CDT will apply Standard Monthly OS Security Patches to SBCS Infrastructure Servers. There is no anticipated ou...
Remote County Testing - Release 9.6 Improved CWS/CMS Data Quality in Preparation for Import to CARES, Phase 3 - REMINDER
All SPOCs and Training Contacts:
March 11, 2024 REMINDER: This is a reminder that the deadline to register for the R9.6 County Test Workshop (CTW) is Tuesday, March 25, 2025.
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The Child Welfare Digital Services (CWDS) Office is requesting county sta...
Introducing CWS-CARES Video #3: CWS-CARES 101
All SPOCs:
The CWS-CARES Implementation Organizational Change Management (OCM) Team is proud to present the third of several videos in the CWS-CARES Video Series. The videos will be under five minutes, will showcase the CWS-CARES product, and will prepare you for the coming changes.
The next video, CWS-CARES 101, was developed with all end...
CWS-CARES Release 0.16 Production Release - March 19, 2025 | 5 PM - 11 PM
All SPOCs and Technical Contacts:
EFFECTIVE March 19, 2025, CWS-CARES RELEASE 0.16 PRODUCTION RELEASE IS PLANNED TO MOVE INTO PRODUCTION
The CWS-CARES team has scheduled release activity that will interrupt connectivity to the CWS-CARES Resource Family Approval (RFA) Application Submission, Review, and Approval Process for pilot counties F...
CWS-CARES Data Dictionary, Training Video, and Upcoming Webinar
External Systems Points of Contact, CARES SPOCs, County Leadership, CARES Implementation Coordinators, and OCM Coordinators:
This email provides an update on the CWS-CARES Data Dictionary information previously communicated to External Systems Points of Contact and CARES SPOCs on February 11, 2025.
We are excited to share that the initial...
CWS-CARES – Core Constituent Feedback - UPDATE
To: Core Constituent Points of Contact
The feedback you have provided in our quarterly Core Constituent Surveys is driving meaningful improvement in how we communicate, collaborate, and enhance the CWS-CARES experience. We are sharing a summary of the completed and in progress actions we have taken from your feedback.
Changes Made Based o...
CWS-CARES Scheduled Maintenance - March 3, 2025 | 6 AM - 8 AM
All Pilot County RFA Implementation Coordinators and SPOCs:
The CWS-CARES team has scheduled maintenance activity for the CWS-CARES production environment for Monday, March 3, 2025, beginning at 6:00 AM and concluding at 8:00 AM. During the maintenance window, the CWS-CARES Resource Family Approval (RFA) Application Submission, Review, and Appr...
CWS-CARES Scheduled Maintenance - Feb. 27, 2025 | 5 PM - 6 PM
All Pilot County RFA Implementation Coordinators and SPOCs:
The CWS-CARES team has scheduled maintenance activity for the CWS-CARES production environment for Thursday, February 27, 2025, beginning at 5:00 PM and concluding at 6:00 PM. During the maintenance window, the CWS-CARES Resource Family Approval (RFA) Application Submission, Review, an...
CWS-CARES Update to County Contacts Page
All CWS-CARES SPOCs and Technical Contacts:
As we continue to prepare for CWS-CARES v1, the CWDS project would like to remind and encourage you to fill in any missing fields on the County Contact Page of the Child Welfare Digital Services website. This includes making sure to complete the Information Security Officer, Privacy Officer, Probation...
CARES-Live Scheduled Maintenance - UPDATE
All SPOCs and Technical Contacts:
February 24, 2025 UPDATE: Due to a schedule conflict with another maintenance window, this CARES-Live maintenance has been rescheduled to Thursday, February 27, 2025, from 7:00 PM to 9:00 PM.
Users will still not be able to access the CARES-Live application during the re-scheduled outage.
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