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All SPOCs and Data Quality Analysts: We had significant Data Quality (DQ) milestones completed this past weekend! Counties have performed over a million Manually-Directed data quality SCR updates (1,019,762 to be exact) since 2021. This is where counties review and approve files for batch updates/merges. Additionally, over 1.5 million Education...

All Dedicated County SPOCs and Technical Contacts: The CWDS Infrastructure Team will perform maintenance on the Dedicated County State Proxy. CWDS and Kyndryl will replace expiring certificates on proxy servers and CMS workstations. The maintenance window begins on Friday, May 2, 2025, 5:00 PM, and concludes on Sunday May 4, 2025, at 7:00 PM. D...

All Pilot County RFA Implementation Coordinators and SPOCs: The CWS-CARES team has scheduled maintenance activity for the CWS-CARES production environment for Tuesday, April 29, 2025, beginning at 5:00 PM and concluding at 7:00 PM. During the maintenance window, the CWS-CARES Resource Family Approval (RFA) Application Submission, Review, and Ap...

All SPOCs and Technical Contacts: The CARES-Live team has scheduled maintenance for the CARES-Live application. The maintenance is scheduled for Thursday, April 24, 2025, from 6:00 PM to 8:00 PM. During this scheduled maintenance the CARES-Live team will focus on application maintenance changes that are not visible to CARES-Live users. NOTE:...

As you know, the CWS-CARES Implementation Team is currently soliciting volunteers to participate in the CARES V1 Pilot. Over the past couple of days, we have started to receive clarifying questions about the Pilot Plan from counties who are considering volunteering. While we are responding to these questions individually, we also thought it w...

In the future, RFA (Resource Family Approval) features will be integrated directly into CWS-CARES, eliminating the need for separate county systems like Binti. Once CWS-CARES is fully operational, existing county RFA systems will be decommissioned.  ​ ​Data conversion from current RFA systems to CWS-CARES is underway. Counties with eligible s...

As part of the holistic design process, Core Constituents have been participating in prototype demonstrations and giving feedback to improve the user experience. During Prototype Demonstrations, Core constituents review prototypes, or pre-build designs of CWS-CARES, that represent system functionality. Then they provide early feedback on user ex...

What is holistic design?​ The holistic design approach considers the larger Child Welfare ecosystem in which the product exists, and the relationships between functional areas of the product. With holistic design, milestones will be grouped into Process Areas, so that reviews of the CWS-CARES system are conducted in the context of overall bus...

Case Management involves processes to identify, provide, monitor, and evaluate the services and decisions necessary to reduce the risk of harm to the child. Activities include everything from the opening of the case, whether court-monitored or voluntary, through the closure and some aftercare services.  Milestones Related to Case Management CW...

To support the learning journey from CWS/CMS to CARES, the Implementation Training team has devoted itself to creating, building, and delivering an effective training program to prepare users to complete their work processes in CARES beginning the day of Go-Live.​ Early CARES training audience analysis indicated that a blended learning approa...